Build your AI agent on a canvas, not in code.
Design, test and launch your MCM AI agents on a visual canvas. Describe the job in plain language, connect your tools in a few clicks, and go live without a developer.
Design it. Test it. Launch it.
Design
Lay the conversation out on a visual canvas. Describe what you want in plain language, then fine-tune it with ready-made blocks.
Test
Run the agent against sample chats and fix anything that looks off, long before a real customer arrives.
- Sample chat: opening hours
- Sample chat: change a booking
- Sample chat: asks for a person
Launch
Go live in a few clicks, and adjust the agent any time from the same canvas.
Say what you want. Get a flow.
Describe the agent’s job the way you would brief a colleague, and the canvas lays out the blocks.
Drop in what your agent needs to do.
Each block is a capability of MCM AI. Open one to see how it works.
Connect your tools in a few clicks.
Plain-language instructions shape the agent, and 300+ native integrations let it work with the systems your team already uses.
Keep it on-script with grounded answersWhat pairs with the builder.
AI Voice & Chat Agents
The product this feature belongs to. See also Warm handoff to humans and the Contact Center suite.