“The dashboard rewired how we run the floor. I spot a bottleneck mid-shift and coach the agent before it becomes a problem.”
Rachel Monroe
CX Manager · Finley Home Services
Finley
Zoho · Native integration
Zoho CRM phone integration with two-way object sync.
Contacts, leads, tasks, activity all sync both ways. The phone meets your reps where they live.
14-day free trial.
- TWO-WAY SYNC
- CLICK-TO-CALL
- RECORDINGS
- NATIVE
Zoho CRM
↔ syncingMCMM
Inbound · 0:02
+1 (415) 555‑0244
Screen pop · Zoho record
DK
David Kim
Head of Sales · Lumen Software
Lifecycle
SQL
Deal value
$28,400
Last touch
2 d ago · email
Owner
You · Sales
recording attaching sync 0:30s
Pop time
0.3s
Round-trip
30s
Match rate
98.4%
Trusted & compliantSOC 2 Type IIPCI-DSSISO 27001AES-256 encryption
Your sales reps live in Zoho. The phone should meet them there. MCM logs every interaction to the right Zoho record.
What syncs
Five objects. One round-trip.
Every call, SMS, voicemail logged to the timeline. Recordings and AI transcripts attached. Click-to-call from any Zoho record. Screen pops with full record on inbound.
- Contacts, Leads, Tasks, Activities (two-way)
- Click-to-call from any Zoho record
- Screen pops with full record + deal value
- Recordings + AI summaries attached in 30s
Contacts
Leads
Tasks
Activities
Recordings
sync ↔ MCM
Install in 10 minutes
Live in ten. No engineering required.
0:003:006:0010:00
0:00step 1 / 4
Install from Zoho Marketplace
Free listing — one-click install with your Zoho admin account.
3:00step 2 / 4
Authenticate workspace
OAuth handshake. Scopes scoped to CRM, Desk, Books, Bigin only.
6:00step 3 / 4
Map your users
Match Zoho users to MCM seats. Bulk-sync from Zoho Directory.
10:00step 4 / 4
Done — taking calls
Screen pops, click-to-call, and recordings live across the team.
Testimonials
What clients say after 90 days.
Real teams, real numbers — from sales floors, CX desks, and support queues.
“HubSpot sync is the reason we stayed. Every call, note, and recording shows up on the contact — without anyone remembering to log it.”
Daniel Park
Head of Sales · NorthPeak Insurance
NorthPeak
“The IVR builder took me an afternoon, not a project plan. Cut our average handle time 38% in 60 days.”
Miguel Castro
Ops Director · Cedarwood Legal
Cedarwood
“AI covers every overflow call in Hindi and English. We stopped losing weekend leads overnight.”
Priya Nair
Support Lead · Vela Retail
Vela
“Porting 40 numbers across three countries was the part I dreaded. It was done in a week, free.”
Aisha Okafor
COO · Kairo Health
Kairo
“Transcripts + sentiment scoring inside HubSpot deals turned every discovery call into searchable gold.”
Jonas Lindqvist
Head of RevOps · Lumen Digital
Lumen
“The dashboard rewired how we run the floor. I spot a bottleneck mid-shift and coach the agent before it becomes a problem.”
Rachel Monroe
CX Manager · Finley Home Services
Finley
“HubSpot sync is the reason we stayed. Every call, note, and recording shows up on the contact — without anyone remembering to log it.”
Daniel Park
Head of Sales · NorthPeak Insurance
NorthPeak
“The IVR builder took me an afternoon, not a project plan. Cut our average handle time 38% in 60 days.”
Miguel Castro
Ops Director · Cedarwood Legal
Cedarwood
“AI covers every overflow call in Hindi and English. We stopped losing weekend leads overnight.”
Priya Nair
Support Lead · Vela Retail
Vela
“Porting 40 numbers across three countries was the part I dreaded. It was done in a week, free.”
Aisha Okafor
COO · Kairo Health
Kairo
“Transcripts + sentiment scoring inside HubSpot deals turned every discovery call into searchable gold.”
Jonas Lindqvist
Head of RevOps · Lumen Digital
Lumen
+24%
Finley
First Contact Resolution
11 hrs
NorthPeak
Per week returned to sales
−38%
Cedarwood
Average Handle Time
Two plans to fit your team
Zoho integration is included on Premium.
14-day free trial · Cancel anytime
Related
Explore more on the platform
/integrations/hubspot/
HubSpot phone integration
Two-way sync for every HubSpot object in five minutes.
Read more
/pricing-and-plan/
Pricing for Zoho teams
Per-edition cost vs Zoho Voice, JustCall and RingCentral.
Read more
/compare/
MCM vs every major platform
Pick a head-to-head comparison and see the math.
Read more
FAQ
The questions teams ask on the first call.
Does it work with Zoho One?expand_more
Yes. Integrates with CRM, Desk, Books, and Bigin.
Are recordings attached?expand_more
Yes. Audio, transcript, and AI summary attach within 30 seconds.
Extra cost?expand_more
Included on Premium. No Zoho marketplace per-user fee.