Zoho · Native integration

Zoho CRM phone integration with two-way object sync.

Contacts, leads, tasks, activity all sync both ways. The phone meets your reps where they live.

14-day free trial.

  • TWO-WAY SYNC
  • CLICK-TO-CALL
  • RECORDINGS
  • NATIVE
Zoho CRM
↔ syncing
MCMM
Inbound · 0:02
+1 (415) 555‑0244
Screen pop · Zoho record
DK
David Kim
Head of Sales · Lumen Software
Lifecycle
SQL
Deal value
$28,400
Last touch
2 d ago · email
Owner
You · Sales
recording attaching sync 0:30s
Pop time
0.3s
Round-trip
30s
Match rate
98.4%
Trusted & compliantSOC 2 Type IIPCI-DSSISO 27001AES-256 encryption

Your sales reps live in Zoho. The phone should meet them there. MCM logs every interaction to the right Zoho record.

What syncs

Five objects. One round-trip.

Every call, SMS, voicemail logged to the timeline. Recordings and AI transcripts attached. Click-to-call from any Zoho record. Screen pops with full record on inbound.

  • Contacts, Leads, Tasks, Activities (two-way)
  • Click-to-call from any Zoho record
  • Screen pops with full record + deal value
  • Recordings + AI summaries attached in 30s
Contacts
Leads
Tasks
Activities
Recordings
sync ↔ MCM
Install in 10 minutes

Live in ten. No engineering required.

0:003:006:0010:00
0:00step 1 / 4

Install from Zoho Marketplace

Free listing — one-click install with your Zoho admin account.

3:00step 2 / 4

Authenticate workspace

OAuth handshake. Scopes scoped to CRM, Desk, Books, Bigin only.

6:00step 3 / 4

Map your users

Match Zoho users to MCM seats. Bulk-sync from Zoho Directory.

10:00step 4 / 4

Done — taking calls

Screen pops, click-to-call, and recordings live across the team.

Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.

Arjun Mehta

Head of Growth · Chennai

The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.

Rachel Monroe

CX Manager · Denver

AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.

Priya Nair

Support Lead · Bengaluru

HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.

Daniel Carter

Head of Sales · Chicago

I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.

Neha Iyer

Founder · Mumbai

Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

Two plans to fit your team

Zoho integration is included on Premium.

14-day free trial · Cancel anytime

FAQ

The questions teams ask on the first call.

Does it work with Zoho One?expand_more

Yes. Integrates with CRM, Desk, Books, and Bigin.

Are recordings attached?expand_more

Yes. Audio, transcript, and AI summary attach within 30 seconds.

Extra cost?expand_more

Included on Premium. No Zoho marketplace per-user fee.

MCM for Zoho.

Contacts, leads, tasks, activity all sync both ways.