“The dashboard rewired how we run the floor. I spot a bottleneck mid-shift and coach the agent before it becomes a problem.”
Rachel Monroe
CX Manager · Finley Home Services
Finley
AI Agent Assist
AI Agent Assist for Contact Centers — a coach in every ear.
Scripts, empathy cues, next-best-action — whispered live by Our AI, our AI Receptionist.
14-day free trial.
- LIVE WHISPER
- 32 LANGUAGES
- ALL CHANNELS
- TRAINED ON YOUR TENANT
Our AI · whisper live
SM
Sarah Mitchell
Enterprise · CRM-matched
Watch · 4203:18
Live transcript
SM
Honestly, I’m about to switch — your competitor is half the price.
A
I hear you. Let me share what most teams gain in the first 30 days…
E2E · in-ear
Our AI whispers
- Objection
Try the value reframe — open with a 30-day saves stat.
- Empathy
Acknowledge frustration first — “I hear you” works here.
- Next-best
Offer the trial close — 14-day, no card.
Whisper audible to agent only
in your tenantNew agents ramp to senior performance over many months. AI agent assist closes that gap on day one by whispering the right move in real time.
What Our AI whispers
Five kinds of moves. In-ear, in real time.
Every whisper has a clear job. Every job is timed to land at the moment the agent needs it.
Objection
Objection scripts from your knowledge base
Pulled from your real playbook — no generic templates.
In-ear · just now
“Try the value reframe — open with a 30-day stat.”
In-ear · 6s ago
“Counter the price reframe with renewal velocity stat.”
In-ear · 14s ago
“Reframe ROI in days saved per rep.”
Empathy
Empathy cues when sentiment shifts
Detected from voice tone or word choice in real time.
In-ear
“Acknowledge frustration — try ‘I hear you’.”
Next-best
Next-best-action for upsells and retention
Picks the move with the highest historical close rate.
In-ear
“Offer the trial close — 14-day, no card.”
Knowledge
Knowledge search answered in-ear
Ask a question — get the answer back in under a second.
In-ear
“Refund policy: 30-day, prorated.”
Policy
Policy reminders before non-compliant commits
Catches risky promises before they leave the agent’s mouth.
In-ear
“Don’t commit pricing — escalate to manager.”
Whisper works in 32 languagesEnglish, Spanish, French, Mandarin, Hindi, Portuguese, Japanese, Tagalog, and 24 more.
Chat & social
Same coach. On every channel.
Inline suggestions appear as the agent types. Tone nudges catch curt replies. Article links drop into the draft message before the agent asks.
- Suggested replies in the compose box
- Tone nudges — warm, formal, brief
- KB articles auto-attached
- Works on web chat, WhatsApp, Instagram, Facebook, Telegram, X
WhatsApp · Marco D.
Our AI listeningMD
Hey — package said delivered but it’s not at my door??
Inline suggestion · tone: warm
I’m sorry that happened — let me check the carrier scan right now. |
Article: Carrier scan dispute (KB-204)
Tenant-isolated
Trained on your tenant. Stays in your tenant.
Our AI learns from your call recordings, knowledge base, and playbooks. No shared training data. Everything stays in your tenant.
Your call recordings
Our AI learns from your team’s real conversations. Patterns that work get amplified.
Your knowledge base
Help center articles, internal wikis, runbooks. Indexed and searchable in-ear.
Your tenant only
No shared training data across customers. Encrypted at rest. Configurable retention.
Live in one afternoon.
Connect your KB, approve the first 50 whisper samples — done.
Connect KB
5 min
Approve samples
2 hrs
Go live
Same day
Testimonials
What clients say after 90 days.
Real teams, real numbers — from sales floors, CX desks, and support queues.
“HubSpot sync is the reason we stayed. Every call, note, and recording shows up on the contact — without anyone remembering to log it.”
Daniel Park
Head of Sales · NorthPeak Insurance
NorthPeak
“The IVR builder took me an afternoon, not a project plan. Cut our average handle time 38% in 60 days.”
Miguel Castro
Ops Director · Cedarwood Legal
Cedarwood
“AI covers every overflow call in Hindi and English. We stopped losing weekend leads overnight.”
Priya Nair
Support Lead · Vela Retail
Vela
“Porting 40 numbers across three countries was the part I dreaded. It was done in a week, free.”
Aisha Okafor
COO · Kairo Health
Kairo
“Transcripts + sentiment scoring inside HubSpot deals turned every discovery call into searchable gold.”
Jonas Lindqvist
Head of RevOps · Lumen Digital
Lumen
“The dashboard rewired how we run the floor. I spot a bottleneck mid-shift and coach the agent before it becomes a problem.”
Rachel Monroe
CX Manager · Finley Home Services
Finley
“HubSpot sync is the reason we stayed. Every call, note, and recording shows up on the contact — without anyone remembering to log it.”
Daniel Park
Head of Sales · NorthPeak Insurance
NorthPeak
“The IVR builder took me an afternoon, not a project plan. Cut our average handle time 38% in 60 days.”
Miguel Castro
Ops Director · Cedarwood Legal
Cedarwood
“AI covers every overflow call in Hindi and English. We stopped losing weekend leads overnight.”
Priya Nair
Support Lead · Vela Retail
Vela
“Porting 40 numbers across three countries was the part I dreaded. It was done in a week, free.”
Aisha Okafor
COO · Kairo Health
Kairo
“Transcripts + sentiment scoring inside HubSpot deals turned every discovery call into searchable gold.”
Jonas Lindqvist
Head of RevOps · Lumen Digital
Lumen
+24%
Finley
First Contact Resolution
11 hrs
NorthPeak
Per week returned to sales
−38%
Cedarwood
Average Handle Time
Two plans to fit your team.
14-day free trial · Cancel anytime
FAQ
The questions teams ask on the first call.
Does the customer hear the whisper?expand_more
No. Whisper is audible only to the agent.
How is this different from scripts?expand_more
Scripts are static. Our AI is reactive — she reads sentiment, intent, and context in real time, then whispers the move that fits.
How fast does it deploy?expand_more
Connect your knowledge base and approve the first 50 whisper samples. Typical deployment is one afternoon.
A coach on every call.
Scripts, empathy cues, next-best-action — whispered live by Our AI.