Connect your business phone to your CRM: click to call, pop-ups and auto call logs
Ring anyone from a CRM record, see who is calling before you answer, and have every call logged for you. Works across 300+ integrations.
- Click to call
- Caller pop-ups
- Calls logged for you
- MMaya ReynoldsNorthwind
- OOmar HaddadBluebird
- PPriya NairOrbit
- DDaniel KimHarbor
- Phone
- +1 (212) 555 0134
- Stage
- Renewal
- Asked to move Thursday's demo to Friday.
Ring anyone from your CRM in one click
Every deal card has a call button. Press it, talk, end the call, and the call lands in the log. It really works, and the contacts are examples.
Asked to move Thursday's demo to Friday.
Wants a quote for ten seats.
Came in from the pricing page.
Happy with the rollout.
Know who is calling before you pick up
Without your CRM, a call is just a number. With it, you see the person, the company and the record to open. Choose a caller to see both side by side.
Every call logged, without anyone typing it up
When a call ends, MCM can match it to the contact and save it to the record. By hand, it waits for someone to remember. Switch to compare, using one example call.
Nothing is saved until someone remembers to type it up.
Works with the CRM and helpdesk you already use
MCM connects to 300+ integrations. Start with the guides for HubSpot and Zoho, or browse the full list. Ask your MCM account team whether your tool is supported on your plan.
HubSpot
Click to call, caller pop-ups and call logging from HubSpot.
See the HubSpot integrationZoho
Connect Zoho and keep every call in the right record.
See the Zoho integrationCRM, helpdesk and ticketing tools, all working with your business phone.
Browse all integrationsConnect your CRM in three steps
Most teams are up and running in minutes. Ask your MCM account team to walk you through it.
- 1
Connect your CRM
Pick your CRM from the integrations and sign in once.
- 2
Choose what to sync
Decide which contacts and call details move between your phone and your CRM.
- 3
Start calling
Click to call from a record, and see who is ringing every time.
The contacts, numbers and call times on this page are examples.
CRM integration FAQs
What do CRM integrations do?expand_more
They connect your business phone to your CRM, so you can click to call from a record, see who is calling before you answer, and have every call logged without typing it in.
Which CRMs can I connect?expand_more
MCM works with 300+ integrations, including CRM and helpdesk tools. HubSpot and Zoho each have their own page with details. Ask your MCM account team whether the tool you use is supported.
What is a caller pop-up?expand_more
When a call comes in, a pop-up shows who it is from your CRM: the name, the company and the record to open. You answer already knowing who you are talking to.
What gets logged to the CRM?expand_more
Calls are logged against the right contact, so your team can see who called, when and for how long without anyone writing it up by hand.
What does click to call mean?expand_more
You press the phone number on a contact record or in the CRM, and your MCM phone rings and dials for you. No copying and pasting numbers.
Does it work with the AI receptionist?expand_more
Yes. When Our AI takes a call, it can write the transcript, a short summary and a CRM task as the call ends, so your team starts from what happened.
Can I offer CRM integrations under my own brand?expand_more
Yes. Partners launch MCM Cloud Phone under their own logo, domain and apps, and CRM integrations are part of what customers see. There is no license fee or setup bill, and MCM earns as you grow.
Ready to connect your phone to your CRM?
Talk to our team about CRM integrations on MCM Cloud Phone, under your own brand.
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