Solutions

Built for your industry,shaped around your team.

10 solution playbooks. Each one is the same MCM platform, configured with the integrations, compliance and templates that fit your work.

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Trusted & compliantSOC 2 Type IIPCI-DSSISO 27001AES-256 encryption
By industry

Five industries, five playbooks.

Financial services

PCI-DSS calling, voice capture with auto-redaction, SOC 2 Type II reports.

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Retail & ecommerce

Voice + WhatsApp + Instagram in one queue. Order lookup right from the agent screen.

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SaaS

Sales-call coaching in real time, conversation intelligence, HubSpot + Salesforce-native.

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Logistics

Driver dispatch, multi-language IVR, SMS shipment updates and dispatcher analytics.

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By team

Built around how your team actually works.

Sales teams

Power, predictive and progressive dialers. Local presence numbers in 190+ countries.

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Support teams

Omnichannel queue, AI agent assist, sentiment analysis, supervisor floor view.

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Remote teams

Browser, mobile and desktop. One number that follows your team anywhere.

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Small business

Set up in an afternoon. AI receptionist replaces $1,500/month of staffing cost.

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Enterprise IT

SSO, SCIM, audit logs, 99.999% SLA, custom data warehouse exports, dedicated CSM.

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What's next

Explore more on the platform

/products/

See the MCM products

Cloud Phone, Contact Center and AI — three products on one platform.

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/compare/

Compare MCM

Side-by-side facts vs RingCentral, 8x8, Dialpad, Nextiva and more.

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/case-studies/

Customer stories

How real teams switched, what they replaced, and what they saved.

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Find the right playbook for your team.

Talk to a specialist who works with companies your size, in your industry. Free 14-day trial when you're ready.

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