Call Recording

In the whirlwind of everyday business operations, keeping track of conversations can be challenging. With call recording from My Country Mobile, you can securely capture and store the contents of your calls. Stay organized, protect your business, and keep your team informed with this essential feature. Stay ahead in business with My Country Mobile’s call recording service.

CALL RECORDING

WE’RE PROUD TO WORK WITH LEADING ORGANIZATIONS

What Is Call Recording For Business?

Call recording for business enables you to capture both inbound and outbound calls. Once recorded, these calls are securely stored on a cloud server, accessible from any location with internet connectivity. Authorized users can playback recordings as needed. This feature is fundamental to any VoIP system, offering a myriad of functionalities. It facilitates employee coaching, serves as a memory aid, and can act as evidence in case of disputes where the truth of a conversation is contested. Stay ahead in business with My Country Mobile's comprehensive call recording service.

Call Recording

What is Call Recording
for Business?

Call recording for business enables you to capture both inbound and outbound calls. Once recorded, these calls are securely stored on a cloud server, accessible from any location with internet connectivity. Authorized users can playback recordings as needed.This feature is fundamental to any VoIP system, offering a myriad of functionalities. It facilitates employee coaching, serves as a memory aid, and can act as evidence in cases of disputes where the truth of a conversation is contested. Stay ahead in business with My Country Mobile’s comprehensive call recording service.

What Does the Call Recording Feature Look Like?

My Country Mobile seamlessly integrates call recording into its Web Profile and Mobile App. Access recent call history in the Journal section, where recorded conversations are stored for playback and download. Enable auto recording for inbound and outbound calls to automate the process. A greeting notifies callers of recording for legal compliance. Streamline your operations with this essential feature.

call recording

Business Call Recording Features & More in
My Country Mobile

My Country Mobile offers a comprehensive call recording service for businesses, providing a range of valuable options

Record Incoming Calls

Capture incoming calls to maintain a record of conversations, regardless of your office size.

Record Outbound Calls

Utilize VoIP recording to document conversations, ensuring coverage of communication channels.

Caller Alert Before Recording

Prior to recording, My Country Mobile alerts participants, enhancing transparency and legal compliance.

Call Recording Notice

Tailor the notification that callers receive to inform them of the recording process, providing clarity and reassurance during the call.

How to Set Up Call Recording for
Business in My Country Mobile

check mark

Navigate to the My Country Mobile web panel and click on the “Numbers and Web Widgets” tab located on the left-hand side.

check mark

You will be directed to your list of numbers. Each number will have different settings displayed to the right, including a column labeled “Call Recording”. By default, a green indicator light is shown next to both “in” and “out”, signifying that recording is active for both inbound and outbound calls.

check mark

To adjust the settings for a specific number, click on the gear icon next to that number. A pop-up window will appear. Uncheck the box next to “Record your outbound calls” if you wish to disable outbound call recording for that particular number.

Setting up call recording in My Country Mobile is simple and customizable.
Follow these steps.

Call Recording

Call Recording on Android and iOS

Experience the convenience of having every My Country Mobile feature at your fingertips, no matter where your business takes you. Download our free Mobile App for iOS or Android today and unlock seamless call recording capabilities on your smartphone. Stay connected, stay organized, and stay ahead with My Country Mobile’s mobile app.

How Many Call Recordings Can I Store?

With My Country Mobile, you can store an unlimited number of call records. Enjoy peace of mind knowing that you won’t run out of storage space for your audio recordings. Whether you choose to keep all recordings or selectively download important ones, the decision is entirely yours.

How Long Do Call Recordings Stay in My Inbox?

In My Country Mobile, call recordings are stored for a duration of one year before being automatically deleted. However, this doesn’t mean you have to bid farewell to them forever. The advantage of having a record of your business calls is that it belongs to you. You have the option to download the recorded calls onto your computer for future reference and safekeeping. Take control of your communication records with My Country Mobile.

Call Recording

How Does a Call Recording Service Work?

Activation

Once you activate the call recording feature for incoming, outgoing calls, or both, you're ready to go.

Automatic Storage

Your calls are automatically stored on a cloud server, eliminating the need for physical storage devices like USBs.

Internet Connectivity

No downloads required; simply connect to the internet via Ethernet or Wi-Fi to access your recorded calls.

Seamless Process

The call recording process is seamless and automatic, ensuring every call is captured without manual intervention.

Notification

Before each call, both parties are notified that the conversation is being recorded, ensuring legal compliance.

Convenience and Security

Experience the convenience and security of call recording with My Country Mobile's intuitive system.

How to Configure and Customize Call Recording Management in My Country Mobile ?

Mastering the intricacies of call recording can greatly enhance its usefulness. Here’s how it works.

Access the "Numbers and Widgets" section on the web panel, then click on the gear icon beside the chosen number.

In the "Numbers and Widgets" section, click on the gear icon next to the desired number. Uncheck the box next to "Record your outbound calls" in the pop-up window.

In the same pop-up window as before, select "Make Other Parties Aware that you are recording…"

In the same pop-up window, instead of selecting the circle next to "Play a media prompt after connection to the operator," choose "Play a media prompt after the basic greeting."

Call Recording
Call Recording

Why Use Call Recording Services?

Businesses opt for call recording services for various reasons, including :

Recording calls provides evidence to refute false claims, safeguarding businesses from costly lawsuits and legal disputes.

Call recordings allow businesses to hold parties accountable by ensuring adherence to agreements and promises made during conversations.

Reviewing recorded calls helps in employee training by identifying areas for improvement and refining sales techniques.

For conference calls, call recordings serve as reference material, enabling participants to revisit discussions and ensure clarity on complex topics.

Keeping track of important details during a call can be challenging and may lead to missing crucial information. With a call recording service, all conversations are automatically documented, eliminating the need for manual note-taking.

Call recording extends beyond call answering; it serves as a valuable tool for businesses of all sizes, including small companies and large contact centers. Here's how it can help:

Enhance your business operations and mitigate risks with call recording services from My Country Mobile.

Ready to Start Using the Business Call Recorder?

When it comes to VoIP programs, you want a solution that’s truly comprehensive. That means more than just recording services; it means a suite of features, top-notch security, user-friendly interface, and responsive support. With My Country Mobile, you get all that and more. Don’t wait any longer—get started today and experience the difference with My Country Mobile.

Testimonials

Cloud Contact Center
Zini Doe CEO

Using call recording with My Country Mobile Company has been a game-changer for our business. It provides us with invaluable insights into customer interactions, helping us enhance our service quality and ensure compliance with regulatory standards. The seamless integration and user-friendly interface make it a must-have feature for any business serious about improving customer relations.

Testimonial
Jane Smith COO of Tech Innovations

As a manager, having access to call recordings through My Country Mobile Company has been instrumental in training our sales team. It allows us to review real-life scenarios, identify areas for improvement, and coach our representatives effectively. The clarity and reliability of the recordings have significantly contributed to our team's performance and overall success.

Cloud Contact Center
Gregory Adams Event Coordinator

My Country Mobile Company's call recording feature has been a lifesaver for our legal practice. With the ability to securely store and retrieve important client conversations, we have peace of mind knowing that we can accurately reference discussions when needed. The convenience and reliability of the call recording service have undoubtedly improved our productivity and client satisfaction.

FAQ's

Yes, My Country Mobile  offers call recording as a feature for its users.

Call recording can typically be enabled through the settings or options menu of your My Country Mobile  account or mobile application.

The legality of call recording varies by jurisdiction. It’s important to familiarize yourself with the laws and regulations regarding call recording in your country or region.

Depending on the features offered by My Country Mobile Company, you may have the option to manually initiate call recording or set up automatic recording for all calls.

In many jurisdictions, it is legally required to inform all parties involved in a call if it is being recorded. My Country Mobile Company may provide features to notify callers when recording is in progress.

The storage duration of call recordings may vary depending on your subscription plan or service agreement with My Country Mobile Company. Typically, recordings are stored for a certain period before being automatically deleted.

Yes, My Country Mobile Company usually provides an online platform or mobile application where you can access and listen to your call recordings.

Many call recording services offered by My Country Mobile Company include encryption to ensure the security and privacy of recorded conversations.

Depending on the features of My Country Mobile Company’s call recording service, you may have the option to share recorded calls with authorized individuals or departments within your organization.

Call recordings may be admissible as evidence in legal proceedings, but it’s essential to consult with legal experts and ensure that the recordings comply with all relevant laws and regulations.