Deal for resellers & MSPs

Sell cloud calling and AI under your own logo.

Rebrand Cloud Phone, Contact Center and MCM AI as your own. Manage every client from one console, bill them your way, and grow recurring revenue billed per seat, per port or revenue share.

  • Your logo everywhere
  • One partner console
  • Your prices
  • AI in 30+ languages
console.northwind.example
NNorthwind Telecom

Clients

+ Add client
  • HHarper DentalCloud Phone
  • LLakeside LegalCloud Phone
  • OOrbit LogisticsContact Center
Assign numbers and manage users in one place
Email from Northwind TelecomInvoice by Northwind Telecom

IllustrativeSample brands and clients, no real accounts or figures.

What you are up against

Your clients should remember you, not the vendor.

Three things hold most resellers and MSPs back when they sell someone else's phone system. Each one has a direct answer in this deal.

  • The problem

    Someone else's brand

    You sell another vendor's logo, and your clients bond with them instead of you.

    Your answer

    Fully branded apps

    Your logo on desktop and mobile apps, the console, emails and every invoice.

  • The problem

    Too many portals

    Juggling separate tools for calling, support and billing slows every client onboarding.

    Your answer

    One partner console

    Add clients, assign numbers and manage users from a single branded console.

  • The problem

    Pricing you can't shape

    Fixed vendor pricing leaves little room to package, bundle or price your own way.

    Your answer

    Your billing, your prices

    Set your own plans and bundles, and invoice clients under your brand.

What you get

Everything in your deal.

A platform that carries your brand end to end, a console to run it from, and MCM keeping it all running underneath.

  • Fully branded apps

    Your logo on desktop and mobile apps, the console, emails and every invoice.

  • One partner console

    Add clients, assign numbers and manage users from a single branded console.

  • Your billing, your prices

    Set your own plans and bundles, and invoice clients under your brand.

  • MCM AI built in

    Offer AI Receptionist and Personal AI Assistant to every client in 30+ languages.

  • 300+ integrations

    Connect clients to the CRM, helpdesk and tools they already use every day.

  • Launch support

    Sales training, launch kits and help closing your first customers under your brand.

Suites to start with

Lead with phone. Grow into the rest.

Start with Cloud Phone, upsell Contact Center, then add protection and branded calling. Each suite is billed in the way that suits you.

Your flagship offer: cloud phone apps, admin console and MCM AI under your brand.

Billed by

  • Per seat
  • Per port
  • Revenue share

Reseller consoleAI front desk

Upsell AI-first support and sales teams into a bigger monthly bill.

Billed by

  • Named agent seat
  • Concurrent agent seat
  • Revenue share

White-label branding

Help clients get answered with branded calling and sender ID.

Billed by

  • Per registration
  • Per branded call

Keep client lines safe from spam and fraud as a premium add-on.

Billed by

  • Revenue share
  • Managed service
Package it your way

Build a client package.

Start with Cloud Phone, then switch on what each client needs. You choose the mix and set the price, and every suite goes out under your brand.

Logo

Your brand

Client package

1 suite
  • Cloud Phone

    Your flagship offer: cloud phone apps, admin console and MCM AI under your brand.

AI Receptionist and Personal AI Assistant come with every seat, in 30+ languages.

Client priceYou set it

IllustrativePick suites to see a package. No prices are shown because you set them.

Who does what

You own the client. MCM runs the platform.

A clear split, so you can sell with confidence and your clients always have someone to call.

You

  • Own the client relationship and the brand they see
  • Set your own plans and prices, and bill your clients
  • Take first-line support for your clients
  • Sell and onboard, with MCM training and launch kits

MCM

  • Runs and monitors the platform 24/7, with 99.999% uptime
  • Takes second and third line support, or full support if you prefer
  • Launches it with you: setup, branding, testing and go-live
  • Ships upgrades, new features and MCM AI updates to every client
Run it your way

Our cloud, your servers or both.

Start selling fast with no servers to run, while MCM manages everything 24/7 with 99.999% uptime.

  • MCM Cloud

    Best fit for resellers

    Go live fastest. We host everything and you sell from day one.

  • Your servers

    Full control

    The full MCM stack installed in your own data center, managed by MCM.

  • Hybrid

    Best of both

    Keep the core in your country and connect to MCM for AI and updates.

What is not bundled

Calling minutes and numbers are not bundled. MCM is a platform provider: bring your own carrier, or add international termination and DID numbers from MCM Wholesale. See MCM wholesale voice.

How you earn

Recurring revenue on every client you add.

Recurring seat revenue

Every user you add on Cloud Phone or Contact Center grows your monthly income.

MCM AI built in

AI Receptionist and assistants come with every seat, so your plans stand out from day one.

Managed service fees

Wrap setup, support and onboarding into your own service plans and charge for them.

How the deal is billed

You choose per seat, per port or revenue share. There is no minimum, you set your own retail prices, and volume discounts apply across every suite.

Billing
Bill under your brand, or let MCM bill for you.
Support
You take first line. MCM takes second and third line, 24/7.
Setup
Depends on your project. We agree it in your proposal.
Uptime
99.999%, with a named account manager.
Your launch journey

Five steps to your first branded client.

Approval is a company registration and an NDA, usually within 48 hours for resellers. After a live demo and a test environment, you can be branded and live in 2 to 4 weeks.

  1. STEP 01

    Pick your model

    Choose per seat, per port or revenue share, and agree setup for your project.

  2. STEP 02

    Brand it

    Add your logo, colors and domain to apps, console and emails.

  3. STEP 03

    Get trained

    Your team learns to sell and support every suite with confidence.

  4. STEP 04

    Onboard clients

    Move your first customers over with hands-on help from MCM.

  5. STEP 05

    Grow

    New features and MCM AI updates keep landing for every client.

In every MCM deal

You sell. We handle the rest.

  • We launch it with you

    Setup, branding, testing and go-live, done together.

  • Fresh features, every release

    New MCM AI skills and product updates land on your platform.

  • Managed end to end

    Upgrades, maintenance and scaling are on us.

  • Volume discounts

    The more you sell, the better your rates, across every suite.

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Related

Explore more on the platform

FAQ

Resellers & MSPs: frequently asked questions.

Will my clients see the MCM name?expand_more

Your brand goes on apps, console, emails and invoices, so clients see you.

Can I set my own prices?expand_more

Yes. You package and price plans your way, and bill clients under your brand.

Who supports my clients?expand_more

You handle first line. MCM handles second and third line 24/7, or takes on full support if you prefer.

How am I billed?expand_more

You choose per seat, per port or revenue share. There is no minimum, setup depends on your project, and volume discounts apply.

Are calling minutes and numbers included?expand_more

No. MCM is a platform provider. Bring your own carrier, or add international termination and DID numbers from MCM Wholesale.

Which MCM AI tools can I resell?expand_more

AI Receptionist, Personal AI Assistant and Conversational AI, all under your logo and in 30+ languages.

Ready to sell cloud calling and AI under your own brand?

Talk to the MCM partner team about white-label Cloud Phone and Contact Center for your clients.