AI receptionist is now multilingual

Every way your customers connect, on one AI platform under your brand.

The B2B platform for calling, customer service, messaging and network protection, all running on MCM AI and ready to sell as your own.

17,500+ teams
99.99% uptime
star 4.8/5 on G2
LIVE
Sarah J.02:41
LIVE
Alex R.02:41
S
Sarah J.10:42 AM

Can we route the Madrid team to the Spanish queue?

10:43 AMAlex R.

On it — pushing the rule live now.

A
S
Sarah J.10:43 AM

Perfect. First call just came in.

10:44 AMAlex R.

AI is handling the overflow — we're clear.

A

AI is recording

Real-time summary enabled

Auto-translate

EN ES

Trusted by global carriers & partners

Telkomsel
PLDT
Telekom Malaysia
Indosat
Dialog Axiata
Tigo Tanzania
Hot Mobile
China Mobile
China Unicom
Monaco Telecom
Infobip
HKBN
Apelby Telecom

From 5-person startups to 500-seat contact centers.

Product tour

Five products, one platform, ready to resell as your own.

A quick look at what every product does for your B2B customers.

  • 01

    UCaaS

    Unified communications

    Unified communications with MCM AI on every line.

    Calling, video, team chat and texting in one app, sold under your logo and run from one reseller console.

    • MCM AI as receptionist, call agent and assistant
    • Calling, video, team chat, texting and fax in one place
  • 02

    CCaaS

    Contact center

    An AI-first contact center.

    Voice, chat, SMS, email and social in one queue, with a tenant per customer.

    • One queue for every channel
    • MCM AI answers alongside your agents
  • 03

    CPaaS

    Communications APIs

    One clean API for everything your developers build.

    Voice, messaging, video, verify and numbers, with a developer console under your brand.

    • Developer console, under your brand
    • Voice, messaging, video, verify and numbers
  • 04

    SMS Firewall

    Messaging protection

    A messaging firewall powered by MCM AI.

    Checks every text with MCM AI and blocks spam and spoofed senders.

    • Blocks fake sender IDs and spam campaigns
    • Genuine reminders and notifications get through
  • 05

    DLT

    Sender registration

    Onboarding handled for you.

    Entity, sender header and template setup, handled end to end by MCM.

    • Entity and sender header registration
    • Templates matched by MCM AI
AI inside the network

AI built into the network, not bolted on top.

For B2B networks, MCM AI checks every message and every call as it passes through, so it can read, decide and learn in one place.

  1. 1Traffic arrivesSS7, SMPP and SIP
  2. 2MCM AI checks itSender, content, links, route and call behavior
  3. 3Your rules applyAllow lists, block lists and keywords
  4. 4The decisionAllow, block or flag for review, with a case history
Inside every product

Built in, not added on

MCM AI works inside Cloud Phone, Contact Center, Comms APIs, Network Shield and Trusted ID. It is part of each product.

Always learning

It gets sharper every day

MCM AI studies sender patterns, links, routes and call behavior across your network, so new scam styles get caught quickly.

Deployment

Cloud or your own hardware

Run it in the MCM cloud or on your own hardware. Plug into SS7, SMPP and SIP, with 99.99% uptime from day one.

See how Network Shield works
SS7SMPPSIPA2P, P2P and P2A
Network Shield

Security that pays for itself.

Block scams in real time, and move grey-route traffic back onto your paid routes. Network Shield does both from one place, built for B2B carriers and operators.

Capability library

Every capability.
One platform.

No add-on invoices. Scroll to explore — availability by tier on /pricing.

01 / 16
See every capability by planarrow_forward
01call
call

Cloud phone system

Unlimited inbound + outbound with intent routing.

Learn morearrow_forward
02device_hub

Cloud PBX

Directory, dial plans, hunt groups on a visual canvas.

Learn morearrow_forward
03dialpad

Extension calling

3-digit extensions, intercom, paging, call park.

Learn morearrow_forward
04voicemail

Voicemail + AI transcription

Searchable transcripts in email + app.

Learn morearrow_forward
05mic

Call + screen recording

Keyword search, PII redaction, custom retention.

Learn morearrow_forward
06account_tree
1

IVR + auto-attendant

Drag-and-drop menus, holiday routing, multilingual.

Learn morearrow_forward
07sms
Hi there

Business SMS & MMS

Two-way with media.

Learn morearrow_forward
08videocam
videocam

HD video meetings

200-seat rooms, AI notes, live translation.

Learn morearrow_forward
09 · FEATUREDauto_awesome
auto_awesome
✦✦

AI receptionist

Answers, qualifies, books, and summarizes every call.

Learn morearrow_forward
10support_agent

Contact center + WFM

ACD, skills queues, dialer, scheduling.

Learn morearrow_forward
11chat

Omnichannel chatbot

Web, WhatsApp, IG, FB, X, SMS, email — one thread.

Learn morearrow_forward
12graphic_eq

AI sentiment + speech

Every interaction scored and searchable.

Learn morearrow_forward
13psychology
person
Ask: "What's next?"

AI Agent Assist

Whisper coaching, inline response nudges.

Learn morearrow_forward
14devices

Mobile + desktop apps

iOS, Android, macOS, Windows.

Learn morearrow_forward
15hub

Native integrations

CRM, helpdesk, ticketing.

Learn morearrow_forward
16phone_in_talk
+1+44+91+65+61+1
+1+44+91+65+61+1
+1+44+91+65+61+1

Number porting

Local, toll-free, international. Free.

Learn morearrow_forward
AI spotlight

Meet Our AI — the AI receptionist that picks up when your team can't.

Our AI is My Country Mobile's AI receptionist, built for B2B teams. She answers every call in parallel, qualifies the lead, books the meeting, and writes the CRM task — while your team keeps working.

scheduleSCENARIO · 9 AM TUESDAY

Every line is busy. A customer calls. Our AI picks up on the first ring, asks the right questions, checks the calendar, and schedules. Your agent finds the task already in their queue.

  • checkAnswers on the first ring, in the caller's language
  • checkBooks meetings, qualifies leads, warm-transfers with full context
  • checkWrites the transcript, summary, and CRM task as the call ends

34 languages

Auto-detected

How it works

From signup to first call in three steps.

Median setup time: under 4 minutes. Hover each step to see what's inside.

1

Sign up

Five-minute signup. Every plan unlocked.

Sign up

Create your account and get immediate access to every feature. No tier-gating at trial.

Account ready in 5 minutes
All features unlocked
Create account
2

Invite your team & pick a number

Bulk invite. Numbers live instantly.

Invite your team & pick a number

Add teammates in bulk, provision local or toll-free numbers in 100+ countries, and build your IVR with drag-and-drop — no IT ticket.

Bulk team invites
Numbers in 100+ countries
Drag-and-drop IVR
Same-second provisioning
Invite & pick
3

Take your first call

Desktop, mobile, web. AI covers overflow.

Take your first call

Log in on any device, start taking calls, and let Our AI answer anything your team can't. Analytics start flowing from the very first ring.

iOS · Android · macOS · Windows
AI overflow
Live analytics
First call in minutes
Go live
Built for

Made for the businesses that keep people connected.

We work with B2B operators and partners, and our products reach their customers under their own brand.

Talk to sales

Mobile operators

Launch AI products under your own brand, on a network that guards itself.

  • AI products under your own name
  • Stop smishing, Wangiri and SIM-box fraud
  • Bill leaked A2P traffic again
  • MCM AI on every call and text
Explore Network Shield
⚡ Integrations

Integrate with the tools you already use

300+ native integrations — CRM, helpdesk, messaging, ticketing. No Zapier in the middle.

HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

“We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.”

Arjun Mehta

Head of Growth · Chennai

“The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.”

Rachel Monroe

CX Manager · Denver

“AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.”

Priya Nair

Support Lead · Bengaluru

“HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.”

Daniel Carter

Head of Sales · Chicago

“I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.”

Neha Iyer

Founder · Mumbai

“Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.”

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

FAQ

The questions teams ask on the first call.

What is My Country Mobile's cloud contact center platform?expand_more

Cloud phone and AI contact center in one product. Calls, chat, SMS, video, analytics, and an AI receptionist — in one place.

Do you offer a free trial?expand_more

Yes — 14 days, full platform, no feature limits.

How fast can we go live?expand_more

Same session. If you're porting existing numbers, that runs in the background for 5–10 business days — we provision temporary MCM numbers so your team is live today.

Does the AI cost extra?expand_more

No. Included on every plan.

Is it secure enough for regulated industries?expand_more

Yes. Full compliance stack — see /security for the certificate list.

Try the platform. Be on a call by lunch.

Same product, same support, same security — no matter which plan you pick.