Seamlessly Integrate Chatbots Across Channels

Chatbots are transforming customer service by providing instant, 24/7 assistance on today’s digital platforms. But siloed, one-off chatbot deployments create fragmented experiences. That’s why our omnichannel chatbot integrations are essential. By interconnecting your chatbots across social media, messaging, contact centers, voice, and more, we create unified customer journeys.

Social Media Chatbot Integration

Our chatbot platform integrates natively with leading social media platforms like:


Engage customers where they already are.

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Facebook Messenger

Provide assistance via familiar interfaces.

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Reach users with enhanced features like bots.

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We make it easy to deploy consistent chatbot experiences on these high-traffic channels.

Contact Center Chatbot Integrations

We integrate intelligent chatbots with top contact center solutions including:


Boost agent productivity with an AI assistant

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Automate common requests to focus on complex issues

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Reach users with enhanced features like bots.

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This delivers the benefits of automation and human touch.

Voice Platform Chatbot Integrations

Our chatbots interconnect with voice channels via top global providers:
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Optimize IVRs with conversational self-service


China Mobile

Meet customers on their preferred voice channels


Telecom Malaysia

Preserve context across voice and digital interactions

Get started today to create seamless, automated experiences across your customer engagement channels. Our flexible platform makes chatbot integration simple. Contact us for a customized demo.


My Country Mobile's Trusted Partnerships

My Country Mobile Reviews


4.6 out of 5


4.8 out of 5


4.7 out of 5


4.9 out of 5

James T. E-commerce Business Owner

"My Country Mobile's chatbot integrations transformed our customer service—our engagement on WhatsApp and Facebook Messenger has never been more efficient or well-received by our users."

Oliver S. Tech Startup CEO

"The seamless interconnectivity of My Country Mobile's chatbots with our Salesforce system is outstanding. It's like having a 24/7 AI assistant for our sales team."

Sophia R. Customer Experience Manager

"Thanks to My Country Mobile, our Telecom Malaysia voice channels are now perfectly synchronized with our digital support, offering our customers a truly unified experience."

FAQs about Integrations

Integrations interconnections refer to the process of connecting different software systems or applications to enable them to work together seamlessly, enhancing functionality and data synchronization.

They streamline operations, improve data accuracy, and facilitate real-time information exchange, leading to increased efficiency and better decision-making.

Almost any type of system, including CRM, ERP, accounting software, marketing platforms, and more, can be interconnected to enhance business processes.

By ensuring that data flows smoothly between systems, reducing the need for manual entry, and minimizing errors, thus improving overall data quality and accessibility.

Yes, integrations can be highly customized to meet the unique requirements and workflows of each business, providing tailored solutions for specific challenges.

Challenges include ensuring data security, maintaining data integrity during transfer, and managing the complexity of connecting disparate systems with different protocols.

APIs (Application Programming Interfaces) provide a standardized way for systems to communicate with each other, making it easier to establish and manage integrations.

Middleware acts as a bridge between different systems, enabling them to communicate and share data without requiring direct connections, simplifying the integration process.

By implementing robust security protocols, encryption, and access controls, and regularly auditing their integration infrastructure for vulnerabilities.

Trends include the increasing use of cloud-based integration platforms, the rise of AI and machine learning to automate and optimize integrations, and the growing importance of real-time data exchanges.