Who we are?

Types of data collected

My Country Mobile PTE LTD websites, apps, and services collect various types of Personal Data, including Cookies; Usage Data; first and last names; phone numbers; address; state; email addresses; city; different types of Data; geographical position; work environment; financial information; Data shared while using the service.

You will find detailed information on every type of Personal Data that has been collected in this privacy policy, or in specific explanation texts prior to data collection.

The User may freely provide personal data or, in the case of Usage Data automatically collected when using My Country Mobile. websites, apps, and services.

My Country Mobile PTE LTD Websites, Apps, and Services require all Data. Failure to provide the Data could make it impossible for My Country Mobile PTE LTD websites, apps, and services to provide their services. If My Country Mobile PTE LTD websites, apps and services specifically state that certain Data is not mandatory, users are free to not communicate this Data without affecting the availability or functioning of the Service.

If you are unsure about what Personal Data is required, please contact the Owner.

My Country Mobile PTE LTD Websites, Apps, and Services may use cookies or other tracking tools. Third-party service owners that My Country Mobile PTE LTD Websites, Apps, and Services use for their own purposes, such as providing the Service requested by the user, are also covered in the Cookie Policy.

Users are responsible for any third-party Personal Data published, shared, or shared through My Country Mobile PTE LTD Apps, Websites, and Services. They also confirm that the third party has given their consent to provide the Data to the Owner.

Modal and location of data processing

Processing methods

The Data Owner has taken appropriate security measures to protect the Data from unauthorized access, disclosure, modification or destruction.

The data processing takes place using computers and/or IT-enabled tools. This is in accordance with organizational procedures and methods that are strictly related to the purposes. The Data may be available to other persons than the Owner in certain cases. These include administrative, sales, marketing, legal, and system administration. External parties such as third-party technical service providers, mailing carriers, hosting providers, IT companies, and communications agencies can also be appointed as Data Processors by My Country Mobile PTE LTD You can request the updated list from the Owner at any moment.

Legal basis for processing

If one of these applies, the Owner may process Personal Data concerning Users.

The User has consented to the processing of Personal Data for one or more purposes. Not all legislations allow the Owner to process Personal Data without the need for consent or any of the following legal bases. However, this does not apply if Personal Data processing is subject to European Data Protection Law.

The User must provide data in order to perform an agreement and/or fulfil any pre-contractual obligations.

Processing is required to comply with a legal obligation that the Owner is bound by;

Processing is associated with a task that is in the public interest, or in the exercise of official authority vested in the Owner.

Processing is necessary to protect the legitimate interests of the Owner or a third party.

The Owner will be happy to help clarify the legal basis for the processing. This includes whether Personal Data is a contractual or statutory requirement or an essential requirement to enter into a contract.

Place

The Owner’s office and any other locations where the parties are involved in data processing will receive the Data.

Data transfers can involve the transfer of the User’s data to another country depending on where the user is located. You can find information about the country in which such data is processed at the section on Personal Data.

Users have the right to find out about the legal basis for data transfers to countries outside of the European Union, or to international organizations governed by public international laws or set up jointly by two or more nations, as well as about security measures taken to protect their Data.

If such a transfer occurs, users can check the relevant sections of the document to find out more or contact the Owner using the contact section.

Time for retention

Personal data shall only be stored and processed for the purposes for which they were collected.

Therefore:

Personal Data that is collected to perform a contract between an Owner and a User will be kept until it has been completed.

The Owner may retain personal data collected for legitimate purposes as long as necessary. You can find more information about the Owner’s legitimate interests in the relevant sections or by contacting him.

If the User consents to such processing, the Owner may allow them to keep Personal Data longer than usual. However, such consent must not be withdrawn. The Owner may also be required to keep Personal Data longer if it is necessary to fulfil a legal obligation, or on order from an authority.

Personal Data must be deleted once the retention period has expired. After the expiration of the retention period, Personal Data cannot be accessed, erased, rectified, or transferred to another party.

Processing's purpose

The Owner collects data about the User to provide its service, comply with its legal obligations and respond to enforcement requests. It also protects its rights and interests (or those of its Users or third-party users), detects malicious or fraudulent activities, and the following: Contacting the User, Remarketing and behavioural targeting. Tag Management. User database management. Analytics. Handling payments. Data transfer outside of the EU. Location-based interactions. Platform services and hosting.

Types of data we collect

(a) Personal information is collected from customers or potential customers when they use our website, our products or communicate with us. (1) Basic data is collected during text message transmission. This includes, but not only, message content, photos and files as well as message count/volume. (2) Information entered on website forms and when creating or using accounts. (3) Mobile device information, including service provider and location information. (4) Payment information. (5) Feedback or information provided via e-mail or voice mail. We also collect data (including telephone number, transmission, and message data), from all users of Company Services who send messages.

(b) Information is also collected using technology. (1) Clicking, browsing, and usage data/patterns are collected. This includes information gathered via “cookies”, “pixel tags”, and information about your browser, internet provider, pages and operating system. (2) Information about your mobile device, and app performance, and (3) information (via” pixel tags) about the access to emails we have sent. Data analytics providers and third-party advertisers also collect similar information or match it with information from other sources.

Your Information Used

(a) General Use. (a) General Use. Personal information that you provide to us is used for direct marketing purposes to provide the Services to you, respond to your requests, and to help us serve you better. We will also use the information to contact you via e-mail or phone call for (1) phone number verification, (2) marketing/promotional purposes, (3) enrollment/activation activities, (5) response to your request/inquiry, (6) encouraging or enabling your use of the Services including, but not limited to, specific features, (7) billing inquiries, (8) to address possible inappropriate use, or at our Company”s discretion, (9) to provide users material updates related to the Services.

(b) User feedback. We may publish feedback that you give us on the Site and on our blog from time to time. We love to share customer stories! We will ask you for your permission before posting your name and feedback.

(c) Creation of anonymous data. By excluding any information that could make the data personally identifiable, we may create anonymized data records using personal information. We reserve the right to use anonym data for any purpose. In our sole discretion, we may also disclose anonym data to third parties.

Disclosure of Personal Information. Your personal information will be disclosed as per the Privacy Policy.

(a) Third parties designated by you. The Services will share the personal information that you give to them (e.g., the person you text).

(b) Third Party Service Providers. Your personal information may be shared with third-party service providers in order to (1) provide the Services we offer through our Site; (2) enable message transmission; (3) conduct quality assurance testing and audits; (4) for our marketing purposes; (5) to assist enrollment and creation of accounts; (6) to provide technical support; (7) to facilitate data storage; (8) for billing and (9) to manage sales accounts and/or (10) provide other services for our Company. These third-party service providers must not use your personal data except to provide the services requested.

(c) Public Profile. When you communicate via text-enabled landlines, 

(d) Corporate restructuring. In connection with any merger, change of ownership or other transactions involving our business, we may share your personal information.

(e) Marketing. With the exception of (1) Advertisers on our website or third-party analytics companies, personal information will not be used to market to them. (2) Third-party technical tools like cookies may be used by advertisers and third-party analytics companies to collect information. This policy does NOT apply to cookies used in third-party ads or by analytics companies. We are not responsible for them. To learn more about the use of cookies and other technologies by advertisers and ad service providers, we encourage you to review their privacy policies. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here: http://www.networkadvertising.org. (2) Third parties can also track and record clicks/browsing data related to retargeting ads.

(f) Other disclosures. No matter what choices you make about your personal data (as explained below), Company may share your personal information if necessary: (i) to conduct a legal investigation; or (iii). to comply with applicable laws or respond to subpoenas or warrants issued to Company; (iii). to protect or defend Company’s rights or property; or (iv) investigate or help in preventing any potential violation of this Privacy Policy or our Terms and Use.

You have choices regarding your information There are many options for how we use your information.

(a) Email Communications. You can indicate your preference to not receive a marketing e-mail from us. If you do, you may opt out by following the instructions in the email or by directly contacting us (please see contact information below). We may still send you service-related communications, despite your e-mail preferences.

(b) Modifying Your Personal Information. Logging into the Site allows you to modify certain aspects of your personal information. We may request the deletion of personal information about you. At our discretion, however, we may honour your request. However, we might be required to keep certain information (or keep it for a specific time), and we will only comply with your request after fulfilling such requirements. Any information that we remove will be removed from our active database. However, it may remain in our archives. Your information may be kept for fraud prevention and similar purposes.

Privacy of your Personal Information We value your security. We employ a variety of security technology and procedures to protect your personal data from unauthorised access, use, disclosure, or misuse.

Information from children. such as “texting Santa”. We will comply with the Children’s Online Privacy Protection Act and take every precaution to ensure the safety and privacy of all children participating in these activities.

Obtaining Verifiable Parental Consent. Before collecting and using personally identifiable information about children under 13, we will make every effort to get verifiable parental permission. The method used to verify parental consent may differ depending on the event. There are many options for obtaining parental consent. 

You should not respond more than once to a request from a child. A response to a child’s text to Santa;

For the sole purpose of obtaining parental consent, or parental notification, you can request the online contact information or name of the parent.

If the request is specific, respond to the child’s request directly. Santa’s response to a child’s request via text.

Texts from children younger than 13 years old will not be used in any other way than for the purpose of completing a specific event. 

This Privacy Policy may be changed. This Privacy Policy may be subject to periodic revision. The Company will post a revised copy of its Privacy Policy on the Site when there are any changes. The Privacy Policy changes will take effect thirty (30) days after the change is posted on our Site. For new users of our Service, these changes will take effect immediately. You must inform us before the effective date of any changes to your personal data if you don’t want to allow them. Your continued use of our site, application, or service after such notice shall signify your acceptance of the changes and consent to be bound by them.

This processing is a sale based upon the CCPA definition. The User can also find information about how to opt-out of the sale in the Section detailing Californian consumer rights.

Analytics

These services allow the Owner to analyse and monitor web traffic and can also be used to track User behaviour.

Analytics directly collected (My Country Mobile. Websites Apps and Services).

My Country Mobile PTE LTD websites, apps and services use an internal analytics system that does not involve third parties.

Personal Data Processed: Cookies; Usage Data.

Personal information collected in accordance with CCPA is classified as internet information.

Google Ads conversion tracking

Google Ads conversion tracking, an analytics service offered by Google Inc., connects data from Google Ads with actions taken on My Country Mobile PTE LTD websites, apps, and services.

Personal Data Processed: Cookies; Usage Data.

Google Analytics

Google Analytics is a web analytics service offered by Google Inc. (“Google”). Google uses the data collected to track and analyze the use of My Country Mobile PTE LTD websites, apps, and services and to create reports about its activities and share them to other Google services.

Google could use the Data to contextualise or personalize ads within its advertising network.

Personal Data Processed: Cookies; Usage Data.

Processing country: United States – Privacy Policy – Opt out.

Personal information collected in accordance with CCPA is classified as internet information.

This processing is a sale based upon the CCPA definition. The User can also find information about how to opt out of the sale in the Section detailing Californian consumer rights.

WordPress Stats

Automattic Inc. offers WordPress Stats is an analytics service.

Cookies and Usage Data are used to process personal data.

Processing Place

Personal information collected in accordance with CCPA is classified as internet information.

This processing is a sale based upon the CCPA definition. The User can also find information about how to opt-out of the sale in the Section detailing Californian consumer rights.

Full Story

Anonymous Data - Analytics

Google Analytics: Google Analytics is used by a company to track user behaviour on their marketing site. Google Analytics collects anonymised data in accordance with its Privacy Policy. You can opt out of Google Analytics Opt Out Browser Add-on if you don’t want Google Analytics to track you on the Platform.

Personal Data

Tracker; Usage data Personal information collected in accordance with CCPA is classified as internet information

Facebook Ads conversion tracking

Meta Platforms inc provides Facebook Ads conversion tracking (Facebook Pixel) as an analytics service. It connects data from Meta advertising networks with actions on My Country Mobile PTE LTD websites, apps, and services. Facebook Pixel tracks conversions that can directly be attributed to ads on Facebook and Instagram.

Processing Place

United States Privacy Policy.

Personal information collected in accordance with CCPA is classified as internet information.This processing is a sale based upon the CCPA definition. The User can also find information about how to opt out of the sale in the Section detailing Californian consumer rights.

Twitter Ads conversion tracking (Twitter inc)

Twitter Ads conversion tracking, an analytics service offered by Twitter Inc, connects data from Twitter with actions taken on My Country Mobile PTE LTD websites, apps, and servic es.

Personal information according to CCPA

This processing is a sale based upon the CCPA definition. The User can also find information about how to opt out of the sale in the Section detailing Californian consumer rights.

Privacy preferences collected

This service allows My Country Mobile PTE LTD Websites, Apps, or Services to store and collect the preferences of Users in relation to the collection, use, processing, and deletion of their personal data, as required by applicable privacy legislation.

The iubenda Cookies Solution allows the Owner of Personal Information to store and collect preferences of Users regarding the processing of personal data, including the use of Trackers and Cookies on My Country Mobile PTE LTD Websites, Apps, Services, and Websites

 

Italy

Personal information collected in accordance with CCPA is classified as internet information.

Link to “Do not sell my personal information.”

We provide below a clear and conspicuous link that will not allow us to sell your personal information as a requirement of the consumer’s right to opt out.

Don’t sell my personal information.

This link can be clicked to display a dialog asking you to confirm that you want to opt out of any future sales of your personal information.

This processing is a sale based upon the CCPA definition. The User can also find information about how to opt-out of the sale in the Section detailing Californian consumer rights.

Contacting the user

Contact form (My Country Mobile  PTE LTD . Websites and Apps and Services)

The User agrees to allow My Country mobile PTE LTD  Websites, Applications and Services to use their Data to respond to any request for information, quotes, or other requests as indicated in the header.

Personal data processed: address, city, company name. Email address. First name. Last name. Phone number. State.

CCPA defines the following categories of personal data: identifiers and commercial information.

Phone contact (My Country Mobile PTE LTD. Websites Apps and Services)

My Country Mobile websites, apps and services may contact users who have provided their telephone number for promotional or commercial purposes as well as to fulfil support requests.

Formsite

For any purpose other than natural exposure due to customer support, fraud prevention or other maintenance activities or as required by law, Formsite cannot access, view, share, rent or trade the information collected from customer forms.

Formsite

Transfer of data outside the EU

The Owner can transfer personal data collected in the EU to third-country (i.e. Any country that is not part of the EU. All such Data transfers are based on one or more of the legal bases listed below.

To find out which legal basis applies to a specific service, users can contact the Owner.

Data transfer to abroad on the basis of standard contractual clauses (My Country Mobile websites, apps, and Services).

If this is the legal basis for the transfer of Personal Data within the EU to third-country countries, it is done by the Owner in accordance with “standard contractual clauses” set out by the European Commission.

This means that Data recipients have agreed to process Personal Data in accordance with EU data protection legislation. Contact the Owner for more information via the contact details in this document.

Different types of data are processed with personal data

Personal information collected in accordance with CCPA is classified as internet information.

Privacy Shield is a Privacy Shield-based data transfer from the EU and/or Switzerland into the U.S.

If this is the legal basis for the transfer of Personal Data from EU or Switzerland to the US, it is done according to the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.

Personal Data is transferred to companies that are certified under the Privacy Shield framework. This ensures adequate protection. This document lists all services. You can check the privacy policies of each service and also look for Privacy Shield compliance in the official Privacy Shield list. Privacy Shield provides rights for users. This information can be found on the US Department of Commerce website.

Personal data may be transferred within the EU and Switzerland to the U.S. for services that aren’t, or not anymore part of Privacy Shield. This is only possible if there are other legal grounds. To find out more about these legal grounds, users can contact the Owner.

Different types of data are processed with personal data

Personal information collected in accordance with CCPA is classified as internet information.

Handling tasks related to productivity

This service allows the Owner to manage tasks and collaboration, as well as other activities that are related to productivity. This type of service will allow users to store and process their data. The purpose of each activity may dictate how long they are kept.

These services can be integrated with many third-party services that are disclosed in this privacy policy. This will allow the Owner to import and export the Data necessary for the related activity.

Asana

Asana, Inc. offers a project management service called Asana.

Personal Data: Workplace

Processing Place: United States Privacy Policy.

CCPA defines the following categories of personal data: Employment-related information.

This processing is a sale based upon the CCPA definition. The User can also find information about how to opt-out of the sale in Section detailing Californian consumer rights.

Handling payments

My Country Mobile websites, apps, and services can process payments via payment processing services. These services allow My Country Mobile websites, apps, and Services to accept credit cards, bank transfers, and other methods. My Country Mobile websites, Apps, and Services share only the necessary information to complete the transaction with financial intermediaries.

These services may allow the sending of timed messages, such as emails with invoices or notifications regarding the payment.

Stripe.com

stripe offers a payment service called Authorize.Net.

Processing of personal data: There are many types of Data, as described in the privacy policies of the service.

Processing Place: United States Privacy Policy.

Personal information collected in accordance with CCPA is classified as internet information.

PayPal (PayPal Inc.