Financial services · USA

A calling stack compliance trusts.

Call recording, STIR/SHAKEN, sentiment routing. SOC 2, PCI, FINRA-ready audit.

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  • SOC 2
  • PCI
  • FINRA READY
  • STIR/SHAKEN
  • 7-YR RETENTION
Parity Finance · Compliance Desk
Live · 184 calls today · 0 missed disclosures
STIR · A
Call volume Sentimentlast 6h
184140920
Audit log · live
7-yr retention
10:41RECRecording attached · #41723 · Sales · 7-yr retain
10:44PCIPCI redaction applied · 4 digits scrubbed
10:48STIROutbound attestation A · +1-415 verified
10:52SENTSentiment route · upset prospect → senior advisor

Finance teams have two non-negotiables: every call recorded, every action audited. MCM handles both by default.

Compliance that ships by default

Catch missed disclosures before the regulator does.

Call · #41723 · 03:42
Conversation intelligence · scanning
1 missed
Advisor
Hi Maria, thanks for calling Parity Finance, this call is being recorded for quality and compliance.
Recording disclosure
Caller
Sounds good. I wanted to ask about that growth fund.
Advisor
Of course. Past performance doesn’t guarantee future results, but here’s what we’ve seen…
Risk disclosure
Caller
Got it. And what’s the expense ratio on that?
Advisor
It runs 0.45%. Let me pull up the full prospectus.
Cross-sell trigger
Full recording + PCI redaction
7-year retention available. PCI digits scrubbed automatically.
STIR/SHAKEN attestation
A-level on every outbound. Spam-likely flagging drops.
TCPA-compliant dialers
Power and predictive dialers with DNC scrub on dial.
SOC 2 Type II · PCI-DSS aligned
Annual audits. Vendor security packets ready on request.
AI sentiment routing
Upset prospects get senior advisors before churn risk hits.
Conversation intelligence
Compliance phrases detected and flagged across every call.
Outbound that gets answered

Local caller ID, verified. Spam-likely flagging drops.

Full STIR/SHAKEN attestation on every outbound. Your sales team actually reaches prospects instead of getting screened out by carrier risk-scoring.

  • A-level attestation on 100% of dialer traffic
  • Local presence dialing with verified caller ID
  • Carrier-side reputation monitoring + auto-rotation
  • TCPA dialer with DNC scrub on the way out
A
STIR/SHAKEN attestation
Full attestation · all numbers
Verified at the carrier with cryptographic signing.
Pickup rate · cold outbound
Generic carrier41%
spam-likely
MCM · Attestation A78%
verified
Attestation typically lifts pickup rates meaningfully.
See dialer
Side-by-side

MCM vs Five9, NICE & Genesys

Honest, sourced facts — not marketing.

Feature
Five9, NICE & Genesys
My Country Mobile
Encryption at rest (AES-256)
Standard
Standard + customer-managed keys
Call recording retention
Tier-dependent
Up to 7 years (SEC 17a-4 / FINRA 4511)
TCPA-safe outbound dialing
Add-on module
Included
PCI-DSS IVR card capture + redaction
Add-on / partner
Native
Supervisor whisper + barge
Yes
Included
See full FinServ comparison
Related

Explore more on the platform

/security/

Security & compliance

SOC 2 Type II, ISO 27001, PCI-DSS, GDPR — under one roof.

Read more
/integrations/

Salesforce & CRM integrations

Native sync to Salesforce Financial Services Cloud, Zoho, HubSpot.

Read more
/contact-us/

Talk to a FinServ specialist

Get a tailored walkthrough for collections, wealth, mortgage or claims.

Read more
FAQ

The questions teams ask on the first call.

Is FINRA audit supported?expand_more

Audit logs, recording, and supervisor controls are FINRA-ready. Work with your dedicated TAM on specific rule requirements.

How long do recordings retain?expand_more

90 days default. Up to 7 years on Enterprise. See /pricing.

Does STIR/SHAKEN reduce spam flagging?expand_more

Yes. Full attestation typically improves answer rates meaningfully.

A calling stack compliance trusts.

Call recording, STIR/SHAKEN, sentiment routing. SOC 2, PCI, FINRA-ready audit.

Start Free TrialBook a Demo