Trusted ID feature

Your brand name, not a random number.

Register a sender header once and your promotional and service texts arrive under a name people already know.

In plain words

A header is the name on the envelope.

Before a customer reads a word, they see who it is from. Registration makes sure that line carries your name.

A name in the sender line

A sender header is the short name shown where a phone number would normally appear. Customers read it before they open anything.

Registered, not borrowed

The name is registered and linked to a business entity, so only that business can send from it. Nobody picks it up on the fly, and your customer is never left guessing who may use it.

Familiar at a glance

A subscriber who sees a name they know has a clear reason to open the text, which a string of digits does not give.

The registration trail

From submitted to approved.

Registration is a short path with three stops. MCM does the work and your customer only answers a form.

  1. 1

    Submitted

    Your customer shares a few business details and the header name they want. MCM AI checks the name for gaps before anything goes in.

  2. 2

    Linked and checked

    MCM registers the header and links it to the right business entity, so the name belongs to someone.

  3. 3

    Approved and live

    Once the header shows as live, texts are delivered from it and subscribers see a familiar name on screen.

Two kinds of text

Promotional and service, one name.

Businesses send two broad kinds of text, and both look better with a name attached. Templates are labelled by category, so each kind is routed smoothly.

Promotional texts

Offers, launches and reminders to come back. These are the messages a business sends because it wants attention, so a recognisable name matters most. Without one, an offer can look like any other unknown sender and be ignored.

Service texts

Booking confirmations, delivery updates and account notices. These are messages a customer is expecting, and a known name tells them it is the real one. The name on screen answers the first question a customer asks, which is who is texting.

Category labels and template wording are handled in DLT Onboarding, where the AI Template Checker reviews every template.

Who does what

Your customer asks. MCM handles it.

Your customer

  • Chooses a short name that matches their brand.
  • Answers one short business form in your branded portal.
  • Approves wording when MCM AI suggests a change.

MCM

  • Registers each header and links it to the right entity.
  • Uses MCM AI to check header names before they are submitted.
  • Delivers texts from the registered header to subscribers.

You can resell the whole flow under your own logo. For every market, sender type and renewal, see the full Global Sender IDs product.

Why it holds up

A registered name stays yours.

Registration does more than decorate the sender line. It gives a brand a name that is on record and tied to the business behind it.

One name, one owner

Because each header is linked to a single business entity, the name on screen points back to the business that registered it.

Easier to recognise

When real senders are registered, sender checks have real names to recognise. Networks that run Sender ID validation can then tell a registered name from a lookalike.

Fewer surprises

MCM AI reads the header name before submission, so naming gaps surface early, while your customer can still change the name and nothing has been sent.

Part of

Global Sender IDs

The product this feature belongs to, in MCM Trusted ID.

Trusted & compliantSOC 2 Type IIPCI-DSSISO 27001AES-256 encryption
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FAQ

Sender header registration — frequently asked questions.

What is a sender header?expand_more

It is the short brand name that shows as the sender of a text, in place of a phone number. It is registered ahead of time and linked to a business.

Why does registration matter?expand_more

A registered header ties the name to the right entity and lets texts be delivered from it. That is what lets subscribers see a familiar sender on every message.

Is it the same header for promotional and service texts?expand_more

Customers can send both kinds under their brand name. Templates are labelled as promotional, service or transactional so each type is routed smoothly.

Who does the registration work?expand_more

MCM handles it for your customers. They answer a short form, and MCM registers the header and links it to the entity. You can resell it under your own logo.

What does MCM AI check?expand_more

It checks header names for gaps before anything is submitted, so avoidable problems are caught early rather than after a message fails to arrive.

Where do I find the full product?expand_more

Sender header registration is part of Global Sender IDs in MCM Trusted ID, which covers branded sender names for the markets your customers reach.

Put your brand name on every text.

Full platform, no credit card required. Cancel any time.