Trusted ID feature · MCM AI

See how every number will be labeled.

See how networks and apps are likely to label each number. MCM AI watches spam labels and answer rates on every number your customers call from, flags problems early and suggests the next step. You resell it under your logo.

  • Spam labels spotted early
  • Answer rates protected
  • Clear fixes, fast
Illustrative numbers
02In plain words

A health read on every number

Number reputation scoring is how Number Health Monitor shows you how networks and apps are likely to label each number, before your customers feel it.

Every number watched

MCM AI checks how every number shows up across networks and handset apps. Your customers see a clean, flagged or labeled status for each one in your branded dashboard.

  • Network and app views
  • Clean flagged or labeled
  • Branded health dashboard

Answer rate tracking

MCM AI tracks pickups for every number and team. When answer rates dip, it ties the drop to a cause, like a new spam label or calling pattern, and shows what to change.

  • Pickups per number
  • Dips tied to a cause
  • Clear next steps

Fixes that start themselves

When a number gets labeled, MCM AI starts the repair, rests the number and rotates in a healthy one. Your customers keep calling while the fix runs in the background.

  • Repair started by MCM AI
  • Labeled numbers rested
  • Healthy numbers rotated in
Clean
No spam label is showing on the number.
Flagged
MCM AI spotted an early warning sign and is watching the number.
Labeled
A spam label is showing on the number.
03Try it

Pick a number and see how it will show

The same number can look different on a network than in a handset app. Choose a number and a view to see the likely label, why, and what to do next.

Pick a number, then a viewIllustrative
Your numbers
How it shows
+1 555 0163 · Network view
Likely labeled
Why
A spam label is showing for this number on network B.
Next step
MCM AI rests the number, rotates in a healthy one and starts the repair.

Illustrative numbers, networks and apps

04Watch a fix happen

From a dip to a recovery, without a call to support

Step through one number's story. The answer rate dips when a label appears, then MCM AI rests the number, rotates in a healthy one and the rate comes back.

One number, six illustrative days
Answer rateShape only, no figures
Day 1 of 6

Calls go out

Agents call from +1 555 0163. Pickups are steady and the number is clean.

Calling from
+1 555 0163
Clean

Illustrative numbers, days and chart. No real figures.

05How it works

Four steps from call to recovery

Your agents keep calling. MCM AI does the watching and the swapping, and your supervisor sees it all in one place.

  1. 01
    Agent

    Calls go out

    Makes outbound calls from a pool of business numbers.

  2. 02
    MCM AI

    Every number checked

    Checks every number for spam labels and tracks answer rates daily.

  3. 03
    MCM AI

    Labeled number swapped

    Flags a labeled number, rests it and rotates in a healthy one.

  4. 04
    Supervisor

    Recovery on one screen

    Sees the fix and the answer rate recover in one dashboard.

06Under your brand

You resell it as your own

Number Health Monitor runs in your portal under your logo. Your customers get the health dashboard, and you get a new add-on to offer.

  • Your logo

    It runs in your portal under your logo, so your customers see your brand.

  • Your branded dashboard

    Each customer sees a clean, flagged or labeled status for every number in a dashboard that carries your name.

  • An add-on you price

    You decide how to offer it to your own customers.

It works with Number Health Monitor and Spam Label Repair. See how a label gets put right in the spam label repair feature, or manage your customers in the reseller console.

YYour BrandNumber health
  • +1 555 0142Clean
  • +1 555 0177Flagged
  • +1 555 0190Clean
MCM AI checks every number and explains each problem.

Illustrative brands and numbers

FAQ

Number reputation scoring: frequently asked questions

What does Number Health Monitor watch?expand_more

Spam labels and answer rates on every number your customers use for outbound calls. Number reputation scoring is how it shows how networks and apps are likely to label each one.

How often does MCM AI check?expand_more

Every day, plus right away when answer rates suddenly drop on a number.

What does clean, flagged or labeled mean?expand_more

Clean means no spam label is showing. Flagged means MCM AI spotted an early warning sign and is watching the number. Labeled means a spam label is showing on it.

What happens when a number gets labeled?expand_more

MCM AI flags it, rests it, rotates in a healthy number and starts the repair.

Who fixes a spam label?expand_more

Fixing a label is handled by Spam Label Repair. MCM AI starts it for you when a number is labeled, and explains the problem and the next step along the way.

Do I need to act when a number is flagged?expand_more

MCM AI explains every problem and suggests the next step, so you know what to change. Your customers keep calling while it works.

Can I offer this to my own customers?expand_more

Yes. It runs in your portal under your logo as an add-on you price.

Ready to see how your numbers will be labeled?

Talk to our team about Number Health Monitor, under your own logo.