“We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.”
Arjun Mehta
Head of Growth · Chennai
Launch calling, video, chat, texting and AI agents under your logo, then resell to your customers fast.
Every feature in Cloud Phone, grouped by what it helps you do.
Introduce customers and earn commission, or rebrand Cloud Phone and Contact Center and run every customer from one console.
Native conversation intelligence built into MCM. Every call transcribed, summarized, and searchable — objections surface automatically across 32 languages with no per-rep license to bolt on.
14-day free trial.
Your pipeline review stops arguing about what customers said and starts searching the transcripts. best-in-class functionality at a fraction of the cost.
Voice, video, chat — same pipeline. Every word indexed, every moment tagged.
Voice, video, chat — same pipeline, same index, same archive. 95%+ accuracy on clean audio.
Conversation-wide and per-utterance — see exactly when it shifted.
Auto-generated.
Auto-clustered across every call. Sales leaders see the patterns instead of guessing.
Pipeline reviews in minutes, not hours. The receipt is one click away.
Standalone CI tools charge per-user per year as a separate layer. MCM runs CI natively on the calls your team already makes.
Real teams, real numbers — from sales floors, CX desks, and support queues.
First Contact Resolution
Per week returned to sales
Average Handle Time
Honest, sourced facts — not marketing.
Searchable, redacted, audit-logged — feeds CI with full-fidelity audio.
Live emotion scoring layered on every transcribed call.
Live whisper coaching for the moments CI flags as risky.
14-day free trial · Cancel anytime
Yes. Every MCM-routed conversation is analyzed, whether it arrives by voice, chat, SMS or social. All of them go through the same pipeline and land in the same searchable archive.
Yes. CSV export is available on every plan. Live warehouse sync is available on Enterprise, so transcript data can flow into your own analytics stack.
Conversation intelligence turns every call into searchable data. MCM transcribes and summarizes each conversation, scores sentiment at the moment level, and surfaces objections automatically so teams review transcripts instead of guessing.
Transcripts and analysis cover 32 languages on the same pipeline. Voice, video and chat all use the same index, so multilingual teams get one searchable archive instead of separate tools.
No. Conversation intelligence is built natively into MCM and included in your plan, with no per-rep license to bolt on. It is live on every call, so there is no bot to invite to each conversation.
Each conversation gets a full AI transcript, moment-level sentiment, and an automatic summary with action items. Objection mining clusters the top reasons deals stall across every call, and keyword search finds any recorded moment quickly.
Every call transcribed, summarized, searchable. Objections surface automatically.