Conversation Intelligence

Conversations become data.

Native conversation intelligence built into MCM. Every call transcribed, summarized, and searchable — objections surface automatically across 32 languages with no per-rep license to bolt on.

14-day free trial.

  • EVERY CALL
  • 32 LANGUAGES
  • WAREHOUSE EXPORT
  • NATIVE
Transcript archive · 8,412 calls
Q1 · all reps · all queues
0.4s
pricing objection
847 matches across 312 calls
AllSalesSupportRenewal
C-08214Negative
Discovery · Northwind Logistics
Adrian K.Helena V. · Mar 12
We'd love it but our finance lead has pricing objections around the seat-based licensing model.
C-08197Neutral
Renewal · Hartwell & Co.
Jordan M.Theo R. · Mar 11
The team is sold but my CFO will raise pricing objection if we can't commit annual.
C-08176Positive
Closing · Vega Health
Marisol R.Naveen P. · Mar 10
Honestly the ROI math handles the pricing objection we hit in our last vendor review.
EN · ES · DE auto+ 309 more results
Top objections · mined
Auto-clustered · last 30 days
AI
01Pricing structure
142
02Implementation time
98
03Integration depth
71
04Security review
54
05Contract length
41
Export · CSV · warehouse sync

Your pipeline review stops arguing about what customers said and starts searching the transcripts. best-in-class functionality at a fraction of the cost.

What it captures

Five layers of meaning, on every conversation.

Voice, video, chat — same pipeline. Every word indexed, every moment tagged.

Full AI transcripts on every call

Voice, video, chat — same pipeline, same index, same archive. 95%+ accuracy on clean audio.

VoiceVideoChat32 langs

Sentiment at moment level

Conversation-wide and per-utterance — see exactly when it shifted.

Summary + action items

Auto-generated.

Objection mining — top 10 reasons deals stall

Auto-clustered across every call. Sales leaders see the patterns instead of guessing.

This week
Pricing142
Timeline98
Integrations71
0.4s

Keyword search across every recording ever made

Pipeline reviews in minutes, not hours. The receipt is one click away.

vs standalone CI tools

Better than standalone tools.

Standalone CI tools charge per-user per year as a separate layer. MCM runs CI natively on the calls your team already makes.

Capability
MCM Native
Standalone CI tools
Live on every call
Included
Bot must be invited
Per-user license
Included in plan
$1,500+/yr per rep
Routing layer
Native
Separate stack
Voice + chat + SMS + social
Included
Voice + meetings only
Warehouse export
CSV all plans · sync on Enterprise
Add-on
32-language coverage
Included
Not supported
Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.

Arjun Mehta

Head of Growth · Chennai

The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.

Rachel Monroe

CX Manager · Denver

AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.

Priya Nair

Support Lead · Bengaluru

HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.

Daniel Carter

Head of Sales · Chicago

I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.

Neha Iyer

Founder · Mumbai

Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

Trusted & compliantSOC 2 Type IIPCI-DSSISO 27001AES-256 encryption
Side-by-side

MCM vs Standalone CI tools

Honest, sourced facts — not marketing.

Feature
Standalone CI tools
My Country Mobile
Pricing model
~$1,500+/rep/yr add-on
Included in plan
Channels covered
Voice + meetings only
Voice + chat + SMS + social
Live on every call
Bot must be invited
Always on
CSV / warehouse export
Tier-gated
CSV all plans, warehouse on Enterprise
CRM sync (Salesforce / HubSpot)
Native
Native
Two plans to fit your team

Stop paying twice for what your phone system already records.

14-day free trial · Cancel anytime

FAQ

The questions teams ask on the first call.

Does it work on social channels?expand_more

Yes. Every MCM-routed conversation is analyzed.

Can we export transcripts?expand_more

CSV on every plan. Live warehouse sync on Enterprise.

Conversations become data.

Every call transcribed, summarized, searchable. Objections surface automatically.