Trusted ID feature · MCM AI

Your customers' brand name, in every market.

Global Sender IDs put your customers' brand name on texts in every market they reach. You resell it under your logo. MCM AI picks the right sender type per country and keeps each one active.

  • Brand name on screen
  • One place for every market
  • Right sender every time
B
Brightpath
Alphanumeric sender ID
Text message · United Kingdom
Your appointment is confirmed for Thursday. Reply C to change it.
LiveAlphanumeric
Illustrative brand, number and message
02In plain words

A familiar name on every text

A sender ID is the name or number a text comes from. Global Sender IDs let your customers use their own brand name in every market they reach, managed in one place.

  • Brand name on screen

    Subscribers see a familiar name instead of an unknown number.

  • One place for every market

    Request, track and manage sender IDs for every country together.

  • Right sender every time

    MCM AI picks alphanumeric, short code or local number per country.

Sender IDs in one request

Your customer names the countries they want to reach. MCM requests every sender ID in one go, tracks each one and shows clear status in your branded portal.

  • Pick countries once
  • Every request tracked
  • Clear status per market

MCM AI picks the best route

Each market prefers a different sender type. MCM AI chooses alphanumeric, short code or local number per country, so your customers get the best delivery wherever they text.

  • Alphanumeric where it works
  • Short code or local number
  • Best delivery per country

Kept active and healthy

MCM AI watches delivery for every sender ID and spots drops early. It suggests fixes, renews what needs renewing and keeps your customers' names showing up on screen.

  • Delivery drops spotted early
  • Renewals handled
  • Brand name stays on screen
03Try it

Pick your markets, send one request

Choose where your customer wants their brand name to show. MCM AI picks the sender type for each market and one request fans out into a status per market.

Choose markets, then press Request allIllustrative
Your customer's markets

2 markets chosen. One request will cover all of them.

Illustrative markets and statuses

04Watch the map light up

From requested to live, then kept healthy

Step through a sender ID map. Every market goes from Requested to Live, then Delivery watch flags a drop on one sender ID and MCM AI suggests the fix.

Illustrative sender ID map · six steps
Sender ID map Delivery watch waiting
  • United KingdomRequested
    Alphanumeric
    Delivery shape only, no figures
  • IndiaRequested
    Header
    Delivery shape only, no figures
  • United StatesRequested
    Local number
    Delivery shape only, no figures
  • BrazilRequested
    Chosen by MCM AI
    Delivery shape only, no figures
Step 1 of 6

One request goes out

Your customer picks four markets once. MCM requests every sender ID together and tracks each one.

Illustrative markets, statuses and shapes. No real figures.

05How it works

Four steps from country list to live name

Your customer chooses where to reach people. MCM AI and the network do the rest, and delivery stays watched.

  1. 01
    Customer

    Picks the countries

    Picks the countries they want to reach with their brand name.

  2. 02
    MCM AI

    Chooses the sender type

    Chooses the best sender type for each country and prepares every request.

  3. 03
    Network

    Brand name goes live

    Activates the sender ID and shows the brand name on subscriber handsets.

  4. 04
    MCM AI

    Delivery watched

    Watches delivery per sender ID and flags any drop before reach slips.

06Under your brand

You resell it as your own

Global Sender IDs run in your portal under your logo. Your customers get one place for every market, and you get a new add-on to offer.

  • Your logo and colours

    Your logo, your colours and your domain on every screen your customers see.

  • Your branded portal

    Customers request, track and manage sender IDs for every market in a portal that carries your name.

  • An add-on you price

    You decide how to offer it to your own customers.

It works with sender header registration and Global Sender IDs. Manage your customers in the reseller console.

YYour BrandSender IDs
  • United KingdomAlphanumericLive
  • IndiaHeaderLive
  • United StatesLocal numberLive
  • BrazilChosen by MCM AIRequested
Request, track and manage every market in one place.

Illustrative brands and markets

FAQ

Global sender IDs: frequently asked questions

Which countries can I offer sender IDs in?expand_more

You can request sender IDs across the markets MCM serves, with numbers in 100+ countries.

What is an alphanumeric sender ID?expand_more

It shows a brand name, like your customer's company, instead of a phone number on the text.

Does MCM AI choose the sender type?expand_more

Yes. It picks the type each market delivers best and explains why in plain words.

Can I white label the sender ID portal?expand_more

Yes. Your logo, your colors and your domain on every screen your customers see.

Does one request cover every country my customer chooses?expand_more

Yes. Your customer names the countries once and MCM requests every sender ID in one go.

How do I see where each request stands?expand_more

MCM tracks every request and shows clear status per market in your branded portal.

What about sender headers?expand_more

Sender headers are covered by sender header registration, which works alongside Global Sender IDs.

Ready to put your customers' names on every text?

Talk to our team about Global Sender IDs, under your own logo.