Logistics · Multi-depot

Never miss a dispatch call.

Multi-site. Our AI backstop. Hunt groups that move calls fast.

14-day free trial.

  • MULTI-SITE
  • 24/7 AI
  • HUNT GROUPS
  • CARRIER-GRADE
Redstone Haul · Dispatch Network
Live · 4 depots · 1 driver inbound
99.99% UP
ATLDALCHIPHXHQ · MEMDR-218
DR-218 calling
routing → Dallas dispatch
Memphis HQrang 5s · timeout1/3
Dallas dispatchringing now…2/3
Our AI backstopqueued3/3
0
missed today
12s
avg dispatch ans
4
depots live

Your drivers call from the road. Your warehouse lead calls from the dock. Missing any call costs real money. MCM keeps every call live.

Built for distributed ops

Hunt groups that move calls fast.

A driver call rings the closest dispatcher first, then cascades through depot pools, then a regional backstop, then MCM AI — never voicemail.

  • Multi-site management · per-depot numbers, staff, hours
  • Hunt groups + ring rules · longest-idle, parallel, skills-based
  • Android softphones for tablets · MDM enrollment supported
  • SMS for dispatch updates, exception alerts, and ETAs
step 1donering 5s

Memphis HQ

Primary dispatcher · personal line

step 2ringingring 8s

Dallas depot dispatch

Hunt group · 3 dispatchers ringing in parallel

step 3queuedring 12s

Regional backstop

Eastern region pool · catch-all hunt group

step 4queued

AI Receptionist

Captures intent, books a call-back, never voicemail

Zero-voicemail rule · enforced
Tier 1 reliability

Carrier-grade routing. Dispatch doesn't blink in a storm.

99.99% SLA. Failover across global POPs. If one region brown-outs, the call switches lane in milliseconds and your dispatcher never knows it happened.

  • Carrier-grade routing across 4+ tier-1 partners
  • Active-active POPs · auto-failover in <1s
  • STIR/SHAKEN A-attestation on outbound
  • Storm-test simulator · ops can drill failover live
uptime · 90d99.99% SLA
Active POPs
USA · East
Reston, VA
23 ms
USA · Central
Dallas, TX
18 ms
USA · West
Hillsboro, OR
29 ms
Storm-test simulation · USA-East down
Failover to Central + West · 0 calls dropped · 412 ms avg lane switch

Multi-site management

Per-depot numbers, users, hours, caller IDs.

Android softphones

Rugged tablets supported · MDM enrollment.

SMS dispatch

ETA updates and exception alerts to drivers.

TMS / WMS via webhook

REST API + webhooks for major TMS platforms.

Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.

Arjun Mehta

Head of Growth · Chennai

The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.

Rachel Monroe

CX Manager · Denver

AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.

Priya Nair

Support Lead · Bengaluru

HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.

Daniel Carter

Head of Sales · Chicago

I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.

Neha Iyer

Founder · Mumbai

Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

Two plans to fit your team

Stand up depot dispatch this week. Drivers stop hitting voicemail today.

14-day free trial · Cancel anytime

Side-by-side

MCM vs Dialpad, Nextiva & OpenPhone

Honest, sourced facts — not marketing.

Feature
Dialpad, Nextiva & OpenPhone
My Country Mobile
TMS integrations (Samsara, Motive, McLeod)
Limited / via API
Native
Shared inbox per truck or route
Yes
Included
Simultaneous ring (driver mobile + desk)
Tier-dependent
Included
MMS proof-of-delivery photos
Yes
Included
PSTN uptime SLA
99.9%
99.99% with sub-200ms call setup
FAQ

The questions teams ask on the first call.

Multi-depot support?expand_more

Yes. Each depot has its own users, extensions, caller IDs, and numbers.

Works on rugged Android?expand_more

Yes. Android 8+ compatible. MDM enrollment supported.

TMS integration?expand_more

Via webhook and REST API. Major TMS and WMS platforms supported.

Never miss a dispatch call.

Multi-site. Our AI backstop. Hunt groups that move calls fast.