Command Center feature

Every lane, one live board.

See all SMS and voice traffic, threats and actions together, in one view your whole team can read at a glance.

Side by side

Two channels, one picture.

Fraud rarely respects the line between messages and calls. The dashboard keeps both on the same board, so nothing hides in the gap between them.

SMS lane

Spam, scam links and OTP pumping show up on the message side of the view.

Voice lane

Spoofed calls, callback fraud and bypass show up on the call side, right beside it.

Shared threats

Some campaigns touch both channels. Seen side by side, the link between them is easy to spot.

How the board fills

From event to action, on screen.

The live threat map shows what is happening on your network as it happens. Next to it, the response is written down as it is taken.

  1. 01

    Traffic flows in

    Message and call events stream from your network into the same dashboard.

  2. 02

    Threats light up

    MCM AI plots scams, bypass and fraud on the live threat map as they happen.

  3. 03

    Events are grouped

    Related events join into one campaign, so a spread-out attack reads as a single story.

  4. 04

    Actions are logged

    Each block and decision appears in the same view, saved with a plain reason.

On the live map

Six kinds of threat, lit as they land.

MCM AI groups related events into campaigns, so your team sees the big picture quickly and can open any event for detail.

  • Spam

    Unwanted bulk messages and calls, grouped so a wave reads as one campaign.

  • Scam links

    Messages carrying a harmful link, shown with the campaign behind them.

  • Spoofed calls

    Calls that pretend to come from someone they do not.

  • OTP pumping

    Fake traffic aimed at one-time passcode messages.

  • Callback fraud

    Calls designed to make a person ring back a costly number.

  • Bypass

    Traffic sent along routes that avoid the proper path across your network.

Actions in the same view

Act where you can see the threat.

The log beside the traffic is not an afterthought. It is the other half of the picture.

Choose the response

Block a threat, reroute it, flag it or mask a caller's number, depending on what fits the case.

See it recorded

The decision lands in the action log beside the threat, with a plain reason attached.

Drill in later

Open any event from the board to read its full story, from first signal to final action.

Why one view

Less hunting, more deciding.

When threats show up in many tools, campaigns are spotted late and handled one by one. A single view closes that gap.

01

Fewer tabs to watch

Your team reads one view instead of switching between a messaging tool and a voice tool.

02

Context stays together

A threat, the action taken and the reason sit next to each other, not in different systems.

03

Faster to explain

When someone asks what happened, the answer is already on screen, ready to drill into.

Who it is for

Made for the people watching the network.

The board suits anyone who has to understand threats quickly and explain them clearly.

Fraud and NOC teams

Follow a campaign across SMS and voice without piecing it together from several tools.

Enterprise customers

Under your logo, a customer can see their own traffic, threats and cases in a dashboard of their own.

Operators and carriers

Run the view in the MCM cloud or on-prem, connected over SS7, SMPP and SIP.

Around the board

One view, with company.

01

Hear about it the moment it happens

The dashboard is where you look. Real-time alerts are how a threat finds you when you are looking elsewhere.

See real-time alerts
02

Ratings behind the dots

The Threat Engine rates traffic by how it behaves, which adds context to what the dashboard shows.

See the Threat Engine
03

Money lost on the messaging side

Revenue Recovery follows the unpaid traffic that crosses your network, from the same family of products.

See Revenue Recovery
Part of

Command Center

The product this feature belongs to, in MCM Network Shield.

Trusted & compliantSOC 2 Type IIPCI-DSSISO 27001AES-256 encryption
Related

Explore more on the platform

FAQ

Live threat dashboard — frequently asked questions.

What is the live threat dashboard?expand_more

It is a single view that shows your SMS and voice traffic, the threats on your network and the actions taken against them, all together.

What shows up on it?expand_more

Spam, scam links, spoofed calls, OTP pumping, callback fraud and bypass appear on the live threat map, grouped into campaigns you can drill into.

Can I see what was done about a threat?expand_more

Yes. Every block and decision is saved with a plain reason, so the action sits next to the threat it answered.

Where can it run?expand_more

In the MCM cloud for a quick launch, or on-prem for full control. Both connect over SS7, SMPP and SIP.

Can customers have their own dashboard?expand_more

Yes. Enterprise customers can get a dashboard under your logo, with their own cases and reports.

Is this the whole of the Command Center?expand_more

No. This page explains the single view. The Command Center page covers the full product, including case history, reports, the API and integrations.

Put every lane on one board.

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