“We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.”
Arjun Mehta
Head of Growth · Chennai
Launch calling, video, chat, texting and AI agents under your logo, then resell to your customers fast.
Command Center is the control room operators and carriers use to run Network Shield. MCM AI fills a live threat map, builds case history and reports, and runs in the cloud or on-prem.
Watch threats as they happen, keep every decision on file and share clear reports in a click.
See scams, bypass and fraud as they happen on your network.
Every block and decision is saved with a plain reason.
MCM AI builds clear reports for leaders and enterprise customers.
Figures are examples for illustration.
Launch Command Center under your own brand and give every team the same clear view of fraud.
Threats show up in many tools, so campaigns are spotted late and handled one by one.
One live map groups related events into campaigns, with a full case timeline for each.
Every case keeps the full story, from first signal to final action. MCM AI writes summary reports your leaders and enterprise customers can read in minutes.
Steps tick off by themselves as MCM AI and your team work the case. Pick any case on the board to follow it, or let MCM AI write a report.
Run Network Shield in the MCM cloud for a quick launch, or on your own hardware for full control. Both connect over SS7, SMPP and SIP with 99.99% uptime.
Real teams, real numbers — from sales floors, CX desks, and support queues.
First Contact Resolution
Per week returned to sales
Average Handle Time
It is the control room where your team runs fraud protection. Command Center shows a live threat map, keeps every case and decision on file, and builds reports, so operators and carriers see every threat in one place.
Spam, scam links, spoofed calls, OTP pumping, callback fraud and bypass, all grouped by MCM AI into live campaigns you can drill into.
Yes. Run Command Center in the MCM cloud for a quick launch, or on-prem for full control. Both connect over SS7, SMPP and SIP with 99.99% uptime.
Yes. Command Center has an API and links to 300+ integrations, so cases and reports can flow into the tools your team already uses.
Yes. Give each enterprise customer a dashboard under your logo, with their own cases and reports.
Yes. Command Center is white-label, so operators, carriers and partners can launch it with their own logo on every screen and report.
Talk to our partner team and launch Command Center under your own brand.