COMMAND CENTER

Telecom fraud command center that shows every threat live on one map

Command Center is the control room operators and carriers use to run Network Shield. MCM AI fills a live threat map, builds case history and reports, and runs in the cloud or on-prem.

  • Live threat map
  • Cloud or on-prem
  • White-label
Command Center
live
22,050events today
  • Bank-alert phishingrisk 92
    Scam links · London
  • Bulk spam runrisk 62
    Spam · São Paulo
  • Grey route transitrisk 71
    Bypass · Sydney
  • Spoofed bank callsrisk 79
    Spoofed calls · Mumbai
  • Spam
  • Scam links
  • Spoofed calls
  • OTP pumping
  • Callback fraud
  • Bypass
Weekly fraud summary
Written by MCM AI
Ready to share
01What you get

One place to see, decide and report

Watch threats as they happen, keep every decision on file and share clear reports in a click.

0
live campaigns on one map

Live threat map

See scams, bypass and fraud as they happen on your network.

0%
of decisions saved with a reason

Full case history

Every block and decision is saved with a plain reason.

0 click
from a case to a shareable report

Reports in a click

MCM AI builds clear reports for leaders and enterprise customers.

Figures are examples for illustration.

02Who it is for

Built for the teams that run network security

Launch Command Center under your own brand and give every team the same clear view of fraud.

Fraud and NOC teams

Threats show up in many tools, so campaigns are spotted late and handled one by one.

One live map groups related events into campaigns, with a full case timeline for each.

Campaigns, grouped for you
  • Bank-alert phishing4,210
  • Premium callback scam1,380
  • Fake caller IDs2,960
  • SIM-box bypass5,120
03Case history and reports

Every case keeps its full story, and turns into a report

Every case keeps the full story, from first signal to final action. MCM AI writes summary reports your leaders and enterprise customers can read in minutes.

live
3 open cases
216 blocked today
6 min average time to block
New2
Under review1
Blocked2
#327

Grey route transit

New
  1. First signal10:33Traffic takes an unusual interconnect path.
  2. Grouped by MCM AI10:35Path matches earlier bypass cases.
  3. Reviewed10:50Interconnect team checks the partner.
  4. Action11:02Route marked and monitored.
What you can do

Steps tick off by themselves as MCM AI and your team work the case. Pick any case on the board to follow it, or let MCM AI write a report.

  • Full case timeline
  • MCM AI summaries
  • Shareable reports
04Deployment

Run it in the MCM cloud or on your own hardware

Run Network Shield in the MCM cloud for a quick launch, or on your own hardware for full control. Both connect over SS7, SMPP and SIP with 99.99% uptime.

What matters most to you?
Option
MCM cloud
Launch in days, nothing to install
  • Fastest way to go live
  • Updates handled by MCM
  • Scales with your traffic
On-prem
Full control on your own hardware
  • Data stays in your network
  • Fits strict compliance rules
  • Runs next to your core systems
Both connect overSS7SMPPSIPwith99.99% uptime
  • MCM cloud option
  • On-prem option
  • SS7, SMPP and SIP
05How MCM AI works

From raw events to a report your leaders read

Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

“We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.”

Arjun Mehta

Head of Growth · Chennai

“The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.”

Rachel Monroe

CX Manager · Denver

“AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.”

Priya Nair

Support Lead · Bengaluru

“HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.”

Daniel Carter

Head of Sales · Chicago

“I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.”

Neha Iyer

Founder · Mumbai

“Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.”

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

FAQ

Fraud command center FAQs

What is a telecom fraud command center?expand_more

It is the control room where your team runs fraud protection. Command Center shows a live threat map, keeps every case and decision on file, and builds reports, so operators and carriers see every threat in one place.

What can I see on the threat map?expand_more

Spam, scam links, spoofed calls, OTP pumping, callback fraud and bypass, all grouped by MCM AI into live campaigns you can drill into.

Can I deploy on my own hardware?expand_more

Yes. Run Command Center in the MCM cloud for a quick launch, or on-prem for full control. Both connect over SS7, SMPP and SIP with 99.99% uptime.

Does it connect to my other tools?expand_more

Yes. Command Center has an API and links to 300+ integrations, so cases and reports can flow into the tools your team already uses.

Can enterprise customers get their own view?expand_more

Yes. Give each enterprise customer a dashboard under your logo, with their own cases and reports.

Can I resell Command Center under my own brand?expand_more

Yes. Command Center is white-label, so operators, carriers and partners can launch it with their own logo on every screen and report.

Ready to see every threat in one place?

Talk to our partner team and launch Command Center under your own brand.