Hear about it the moment it starts.
Hear about new attacks, spikes and bypass the moment they start. Here is what raises an alert, what it should tell your team, and where it leads next.
New SMS spike detected
Sender Alpha, Range A
The team acts and the line steadies.
Illustrative, fictional traffic. Not real data.
Three things worth interrupting you for.
MCM AI watches the traffic on your network and raises an alert when something breaks the usual pattern. Each trigger is a different kind of change, and each is easiest to handle at the start.
New attacks
A scam link, spoofed caller or spam run appears that your network has not carried before. The first signal is the one worth hearing about.
Spikes
Messages or calls jump far above the usual rhythm of the day. Some spikes are a busy launch, so the alert points to what changed, and your team judges what it means.
Bypass
Traffic starts slipping around paid routes. Hearing about it as it begins keeps legitimate revenue on the routes that should carry it.
Small now, costly later.
Every attack is smallest at the beginning. An alert that arrives while a campaign is still forming gives your team room to review it and decide, instead of cleaning up once it has spread. A good alert is short, and it answers four questions.
01 What started
A short, plain description of the new attack, spike or bypass, not a wall of raw events.
02 Where it is
The route, sender or number range involved, so nobody has to hunt for the starting point.
03 How it compares
How far the traffic sits from its usual rhythm, which helps the team rank this alert against others.
04 What to do next
Context and suggested next steps from the MCM AI case assistant, ready for an analyst to follow.
A sample feed
New SMS spike detected
Sender Alpha, Range A. Well above the usual rhythm.
New link pattern seen
Lookalike domain, first appearance on the network.
Route drift noticed
Call volume moving off a paid route toward a side path.
Weekday traffic
Steady and within its usual range.
Illustrative, fictional alerts. Not real traffic.
The alert is where the case begins.
An alert is not the end of the story. It opens the case, which keeps the full record from the first signal to the final action, so nothing is decided without a reason on file.
- 01
Traffic runs quiet
MCM AI learns the normal rhythm of messages, calls and routes on your network.
- 02
Something breaks pattern
A new attack, a sudden spike or a bypass route starts to show.
- 03
Your team is alerted
The alert says what started and where, so the right person can look straight away.
- 04
The case is opened
Related events are grouped into one campaign, ready for review, a decision and a plain reason on file.
Who hears it, and what they do
The same alert serves everyone who touches the case. To see the traffic behind it, open the live threat dashboard.
Fraud and NOC teams
Threats stop hiding across many tools. One alert points the team at the first signal, so campaigns are caught early instead of one by one.
Supervisors
A supervisor opens the case, reads the history and approves the response, with the whole timeline in front of them.
Leaders and customers
Once a case closes, MCM AI can write a clear summary report, so leaders and enterprise customers see what was caught and what was done.
- Real-time alerts
- Live threat dashboard
- Command Center
- SMS Shield
- Voice Shield