Conversational AI

Conversation Analytics Platform — every conversation understood.

Name: Conversational AI · Conversation Analytics at Scale
Brand: MyCountryMobile
Availability: InStock

AI intent, sentiment, objection detection across voice, chat, and messaging at scale.

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14-day free trial.

EVERY CHANNEL
WAREHOUSE SYNC
ENTERPRISE

Voice · 02:14

Intent: renewSentiment +0.4

Chat · WhatsApp

Intent: cancelObjection: price

Voice · 04:55

Intent: supportSentiment −0.2

Chat · Web

Intent: upgradeCompliance ✓

Warehouse

snowflake · prod

intent_scores+1.4M
sentiment_traj+1.4M
objections+212K
compliance_flags+31K

Sync · realtime~1.2s

SnowflakeBigQueryRedshift

Your contact center generates tens of thousands of conversations a week. QA samples a handful. Conversational AI analyzes every single one and flags the ones that matter.

What Our AI scores

Four signals. Every conversation.

Our AI turns unstructured calls and chats into the structured signals your data team can actually join against the rest of the business.

Renewal · 0.92

Intent classification

Per-utterance confidence on what the customer is trying to do. Custom intents on Enterprise.

Per utteranceconf 0.70

Trend +0.4

Sentiment trajectory

Sentiment score over the conversation arc — not just an average, the slope.

Per utteranceconf 0.74

Match · price

Objection detection

Flagged against your top stalls — price, security, integrations, timing.

Per utteranceconf 0.78

Disclosure ✓

Compliance phrase detection

Required disclosures, prohibited promises, regulated phrasing — caught in real time.

Per utteranceconf 0.82

Warehouse-native

Lands in your data stack. Not ours.

Every scored conversation exports to Snowflake, BigQuery, or Redshift in real time. Your data team joins it against CRM and support ticket tags.

Snowflake

~1.2s sync

BigQuery

~1.2s sync

Redshift

~1.2s sync

analyst@warehouse · sql

SELECT intent, AVG(sentiment) AS avg_s,

COUNT(*) AS conversations

FROM ai.intent_scores z

JOIN salesforce.opportunities o

ON z.contact_id = o.contact_id

WHERE z.created_at > '2026-04-01'

GROUP BY intent;

intentavg_sconversations

renew+0.421,284

cancel−0.31612

upgrade+0.55489

support−0.083,914

Enterprise plan

Why this ships on Enterprise.

Custom intent taxonomies, speech analytics on historical data, and dedicated training models require extra compute. Included on Enterprise.

Custom intent taxonomies

Train Our AI on the labels your analysts actually use — not the generic ones.

Speech analytics on historical data

Score archived recordings going back years. Answer questions you couldn’t ask before.

Dedicated training models

Per-tenant model weights. No shared training. Enterprise compute reserved for you.

Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

“The dashboard rewired how we run the floor. I spot a bottleneck mid-shift and coach the agent before it becomes a problem.”

Rachel Monroe

CX Manager · Finley Home Services

Finley

“HubSpot sync is the reason we stayed. Every call, note, and recording shows up on the contact — without anyone remembering to log it.”

Daniel Park

Head of Sales · NorthPeak Insurance

NorthPeak

“The IVR builder took me an afternoon, not a project plan. Cut our average handle time 38% in 60 days.”

Miguel Castro

Ops Director · Cedarwood Legal

Cedarwood

“AI covers every overflow call in Hindi and English. We stopped losing weekend leads overnight.”

Priya Nair

Support Lead · Vela Retail

Vela

“Porting 40 numbers across three countries was the part I dreaded. It was done in a week, free.”

Aisha Okafor

COO · Kairo Health

Kairo

“Transcripts + sentiment scoring inside HubSpot deals turned every discovery call into searchable gold.”