Trust center

Security and complianceyou can put in front of your CISO.

SOC 2 Type II, PCI-DSS, ISO 27001 and STIR/SHAKEN — on every plan, with no upgrade required.

Certifications

The compliance stack — verified, audited, current.

Every plan includes every certification. No "Enterprise-only" tiers for the basics.

SOC 2 Type II

Annual independent audit of our security, availability and confidentiality controls. Report available under NDA on Professional and above.

PCI-DSS

Voice capture with automatic redaction of card numbers. Tokenization on payment fields. Quarterly ASV scans.

ISO 27001

Information security management system certified to ISO 27001:2022. Re-audited annually.

STIR/SHAKEN A-Attestation

Every outbound US call is signed with full A-level attestation. Reduces spam-flagging and improves answer rates.

Practices

How the platform is built.

Encryption

  • TLS 1.3 in transit
  • AES-256 at rest
  • End-to-end encrypted voice (SRTP)
  • Customer-managed keys (Enterprise)

Data residency

  • USA, EU and India regions
  • Pin recordings to a region
  • EU recordings stay in EU
  • Data residency add-on for Enterprise

Network

  • Tier-1 carrier interconnects
  • Multi-region failover, 99.999% SLA
  • DDoS mitigation at edge
  • STIR/SHAKEN signing on every call

Identity

  • SSO via SAML 2.0
  • SCIM 2.0 for user provisioning
  • MFA enforced for admins
  • Session-bound device fingerprinting
Documents

Reports your security team will ask for.

Skip the back-and-forth. Email info@mycountrymobile.com for an NDA-ready package.

SOC 2 Type II report

Annual third-party audit. Available under NDA.

Sub-processor list

Current third-party processors and their region.

Data Processing Addendum (DPA)

GDPR, UK GDPR and CCPA-aligned. Auto-attached to MSA.

Penetration test summary

Most recent third-party pen test report.

Security questionnaire (CAIQ)

Cloud Security Alliance CAIQ — pre-filled.

Need to satisfy procurement?

Request our pre-filled security questionnaire, BAA and SOC 2 report. We'll send the bundle within one business day.