Know who is sending. Then read the text.
Every text meets a checkpoint first. SMS Shield confirms the sender against the names you approved, before the content is ever read.
One check, before any reading.
Scammers borrow trusted names, so a message that reads well proves nothing. The gate asks a simpler question first: is this sender really who they claim to be?
- 01
A text arrives
SMS Shield reads the sender name first. The message body stays closed.
- 02
The name meets your list
It is compared with trusted lists and the sender names and templates you approved.
- 03
Verified senders pass
A match is waved through to the rest of SMS Shield's checks.
- 04
Unverified senders are flagged
Faked, lookalike and unapproved names are stopped at the gate, before anyone reads what they say.
Names in, verdicts out.
Each sender is shown by name alongside the verdict it earned. A name that merely resembles an approved one, with a letter swapped for a lookalike, does not get through.
- Harbor Lane BankVerifiedOn the approved listPasses to content checks
- Harb0r Lane BankFlaggedLooks similar, not on any listContent never shown
- Brightside PharmacyVerifiedOn the approved listPasses to content checks
- BrightsidePharmacy-OffersFlaggedUnapproved alphanumeric senderContent never shown
- Maple Court RentalsVerifiedOn the approved listPasses to content checks
Illustrative, fictional senders. Not real traffic.
Identity first, content second.
Identity first
Who is sending is settled before a single word is judged, so a convincing message cannot talk its way past the gate. A friendly tone, a familiar brand name or an urgent request counts for nothing until the sender itself checks out.
Content second
Senders that pass move on to the content, link and rule checks elsewhere in SMS Shield. Your team spends its attention on messages from names that have already earned a place at the door.
What a message says is the job of keyword and pattern rules, and links are handled by the Scam Link Blocker.
Your list decides.
Sender names you approved
Keep a list of the names your business customers are allowed to text from.
Templates you approved
Business texts are also matched against the approved templates, not just the name.
Your own allow lists
Allow and block lists sit alongside, so you stay in control of every exception. Add a trusted name or block a doubtful one whenever your business changes.
A gate is only as good as its list.
Validation works best when real senders are registered and known. These MCM products help you build and maintain that list of trusted names.
Brands that register their names
Customers who claim brand names through Global Sender IDs give the gate real names to recognise.
See Global Sender IDsA registry you run
Operators who keep a registry of trusted senders can sell it as a service. Registered names are what the check recognises.
See Operator ID RegistrySpot the pattern behind the name
Flagged senders show up in the Command Center, where your team can review them and tune the lists.
See the Command Center- Sender ID validation
- Keyword & pattern rules
- Malicious link scanning
- Approved sender matching