AI Agents

MCM AI agents that resolve conversations end to end.

MCM AI voice and chat agents answer, understand and resolve routine requests from start to finish. Resell them under your logo and help your customers serve buyers around the clock.

14-day free trial.

MCM AI voice agent

Live call

  1. Caller: Calls to reschedule an appointment for later in the week.
  2. MCM AI: Answers on the first ring and confirms the caller’s identity.
  3. MCM AI: Checks the calendar, books a new slot and sends an SMS confirmation.
  4. Customer: Receives the updated booking with no wait and no agent needed.
  • Voice + chat
  • 30+ languages
  • Live-agent handoff
  • Your logo
Why it works

One agent. Voice and chat, resolved.

  1. 01

    Instant answers

    MCM AI picks up on the first ring, every time.

  2. 02

    Resolved end to end

    Bookings, order status and FAQs handled without an agent.

  3. 03

    Smooth handoffs

    Complex conversations pass to agents with a full summary.

One connected agent

Voice and chat are one MCM AI agent.

Voice

Voice agents that sound natural

First-ring answersNatural speechReal actions
Chat

Chat agents on every channel

Web chat and SMSSocial messagingTrain once

MCM AI agent

Answers · understands · resolves

Action

New slot booked

Outcome

Resolved by MCM AI

What MCM AI voice and chat agents do

01

Voice agents that sound natural

MCM AI answers calls on the first ring, understands natural speech and responds in a warm, human voice. It books appointments, checks orders and updates records, then hangs up with the job done.

  • First-ring answers
  • Natural speech
  • Real actions

MCM AI voice agent

Live call
  • Caller intent—
  • Language—
  • Action—
  • Status—
02

Chat agents on every channel

The same MCM AI agent runs on web chat, SMS, WhatsApp Business, Instagram and Messenger. Your customers train it once, and it answers consistently everywhere their buyers reach out.

  • Web chat and SMS
  • Social messaging
  • Train once

MCM AI agent

Train once

Consistent answers on every channel

03

Speaks your customers’ languages

MCM AI holds conversations in 30+ languages and switches automatically when a caller changes language. Your customers serve buyers in new markets without hiring extra agents for every language.

  • 30+ languages
  • Auto language switch
  • Local accents
30+languages
Auto language switchLanguage: Spanish
How it works

One request, resolved end to end.

  1. 01

    Caller

    Calls to reschedule an appointment for later in the week.

  2. 02

    MCM AI

    Answers on the first ring and confirms the caller’s identity.

  3. 03

    MCM AI

    Checks the calendar, books a new slot and sends an SMS confirmation.

  4. 04

    Customer

    Receives the updated booking with no wait and no agent needed.

MCM AI voice agent

Online

  1. Caller: Calls to reschedule an appointment for later in the week.
  2. MCM AI: Answers on the first ring and confirms the caller’s identity.
  3. MCM AI: Checks the calendar, books a new slot and sends an SMS confirmation.
  4. Customer: Receives the updated booking with no wait and no agent needed.
FAQ

AI Voice & Chat Agents — frequently asked questions.

What can MCM AI agents resolve?expand_more

Bookings, order status, account updates, FAQs and other routine requests from start to finish.

What happens with complex requests?expand_more

MCM AI hands the conversation to a live agent with a full summary and transcript.

How many languages are supported?expand_more

MCM AI speaks 30+ languages and switches automatically mid-conversation.

Do my customers need developers?expand_more

No. They set up MCM AI with plain-language instructions and connect their tools in clicks.

Let MCM AI resolve conversations end to end.

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