AI AGENTS

Build MCM AI voice agents with a few API calls.

The AI Agent Builder lets developers create MCM AI voice and chat agents by API, with tools, function calls and knowledge. You resell it under your logo, and your customers launch smart agents in a day.

Create an agent Live
  • POST /2026-01/agentsagent: created
  • POST /2026-01/agents/{id}/toolstool: booking added
  • PUT /2026-01/agents/{id}/knowledgeknowledge: synced
  • POST /2026-01/agents/{id}/deploychannels: voice, chat
MCM AI is working on this for you

Agents by API

Create, train and deploy MCM AI agents with simple requests.

Agents that act

Function calls let agents book, look up and update records.

Every channel covered

One agent answers calls, texts, WhatsApp and web chat.

01

Create agents in code

Define an MCM AI agent with a prompt, a voice, a language and a goal. Spin up the AI Receptionist, Personal AI Assistant or Conversational AI as a starting point, then shape it to fit.

  • Prompt and persona
  • Voice and language
  • Ready agent templates
02

Tools and function calls

Give agents tools that call your customer’s systems. MCM AI checks orders, books meetings and updates tickets in HubSpot, Salesforce, Zendesk and 300+ integrations, right in the middle of a conversation.

  • Custom function calls
  • 300+ integrations
  • Secure tool auth
03

Knowledge that stays fresh

Upload docs, FAQs and web pages so agents answer with your customer’s facts. Update knowledge by API at any time, and MCM AI uses the latest version on the very next call.

  • Docs and URL sources
  • Instant knowledge updates
  • Grounded answers
How MCM AI works here

From first signal to finished job, step by step.

  1. 1
    Developer

    Creates an agent with a prompt, knowledge base and booking tool.

  2. 2
    Caller

    Calls the clinic asking for the next open appointment this week.

  3. 3
    MCM AI

    Calls the booking tool, finds a slot and confirms with the caller.

  4. 4
    MCM AI

    Sends a text confirmation and logs the visit in the CRM.

Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

“We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.”

Arjun Mehta

Head of Growth · Chennai

“The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.”

Rachel Monroe

CX Manager · Denver

“AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.”

Priya Nair

Support Lead · Bengaluru

“HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.”

Daniel Carter

Head of Sales · Chicago

“I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.”

Neha Iyer

Founder · Mumbai

“Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.”

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

FAQ

The questions teams ask on the first call.

What kinds of agents can I build?expand_more

You can build MCM AI voice and chat agents, starting from the AI Receptionist, Personal AI Assistant or Conversational AI.

Can agents take real actions?expand_more

Yes. Function calls let MCM AI book, look up and update records in your customer’s tools.

How many languages do agents speak?expand_more

MCM AI agents speak and understand 30+ languages.

Can I resell agents to my customers?expand_more

Yes. Agents, docs and the console all run under your logo and your pricing.

Ready to launch AI Agent Builder?

Talk to our partner team and go live under your own brand.