Branded Calling

Calls people answer because they see your name.

Branded Calling shows your customers’ name, logo and call reason on the handset before anyone picks up. You resell it under your logo. MCM AI sets up profiles and tracks answer rates.

14-day free trial.

  • Name on screen
  • Logo on the handset
  • Call reason
  • Your logo

Customer · Uploads a logo, sets a display name and adds call reasons.

  1. Customer: Uploads a logo, sets a display name and adds call reasons.
  2. MCM AI: Builds the branded profile and links it to every outbound number.
  3. Caller: Places a call that shows name, logo and reason on the handset.
  4. MCM AI: Tracks answer rates per call reason and suggests better wording.
Why it works

From unknown number to a pickup.

  1. More calls answered

    Name, logo and reason on screen turn unknown calls into pickups.

  2. Brand on every handset

    Your customers look the same on every call they make.

  3. Reason that gets pickups

    MCM AI suggests call reasons that match what each call is about.

What Branded Calling covers

Name, logo and reason

Your customer uploads a logo, picks a display name and sets call reasons like delivery update or appointment reminder. Subscribers see all three on screen before they answer.

  • Display name on screen
  • Logo on the handset
  • Call reason before answer

Display name

Your Brand

Logo

YB

Call reason

Profiles set up by MCM AI

MCM AI builds each branded profile, links it to the right numbers and checks the logo and name display cleanly. Your customers go live without learning anything new.

  • Profiles built for you
  • Linked to every number
  • Display checked by MCM AI

Answer rates you can show

MCM AI tracks pickups by number, team and call reason. Your customers see which reasons work best, and you show them the value of branded calling every month.

  • Pickups by number
  • Pickups by call reason
  • Monthly value reports

From a logo upload to a call that gets answered.

  1. 01 · Customer

    Uploads a logo, sets a display name and adds call reasons.

  2. 02 · MCM AI

    Builds the branded profile and links it to every outbound number.

  3. 03 · Caller

    Places a call that shows name, logo and reason on the handset.

  4. 04 · MCM AI

    Tracks answer rates per call reason and suggests better wording.

Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

“We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.”

Arjun Mehta

Head of Growth · Chennai

“The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.”

Rachel Monroe

CX Manager · Denver

“AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.”

Priya Nair

Support Lead · Bengaluru

“HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.”

Daniel Carter

Head of Sales · Chicago

“I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.”

Neha Iyer

Founder · Mumbai

“Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.”

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

FAQ

Branded Calling — frequently asked questions.

What does the person being called see?expand_more

Your customer’s name, logo and the reason for the call on their screen before they answer.

Who sets up the branded profile?expand_more

MCM AI builds it from your customer’s logo, name and call reasons, then links it to their numbers.

Can I resell Branded Calling?expand_more

Yes. It sits in your portal under your logo and you set your own pricing.

How do my customers see results?expand_more

MCM AI reports answer rates by number and call reason in one simple dashboard.

Make every outbound call one people answer.

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