Richer conversations
Buttons, carousels and media turn chats into quick actions.
Launch calling, video, chat, texting and AI agents under your logo, then resell to your customers fast.
One API sends rich messages on WhatsApp Business and RCS, with buttons, carousels and media. You resell it under your logo, and MCM AI runs the chats so your customers sell and support around the clock.
Hi Sam, it’s on the way. Arrives today by 6 PM.
Out for delivery 🚚 ETA 5:40 PM.
Buttons, carousels and media turn chats into quick actions.
Reach WhatsApp and RCS users with a single integration.
MCM AI answers, recommends and closes orders inside the chat.
Send templates, session messages, media and interactive buttons on WhatsApp Business. Your developers manage profiles and templates by API, and your customers meet buyers where they already chat.
Hi {{1}}, your order {{2}} has shipped. Reply any time for help.
Need a hand with your delivery?
Upgrade plain texts to branded RCS chats with logos, carousels and suggested replies. When a phone cannot receive RCS, the message falls back to SMS so nothing gets lost.
MCM AI handles every chat thread, answering product questions, tracking orders and taking payments through your customer’s tools. Live agents step in with the full history when a human touch helps.
Follow one WhatsApp conversation from the first tap to a paid order. MCM AI does the talking and brings in a live agent the moment a buyer asks for one.
Taps a WhatsApp button asking which plan fits a small team.
Asks two quick questions and suggests the best matching plan.
Sends a carousel with plan details and a checkout link.
Joins the thread with full context when the buyer asks for a call.
Real teams, real numbers — from sales floors, CX desks, and support queues.
First Contact Resolution
Per week returned to sales
Average Handle Time
Yes. One API covers both channels, so your customers build once and reach more people.
The message falls back to SMS automatically, so every customer still gets it.
Yes. MCM AI answers, recommends products and hands off to a live agent when needed.
Yes. Instagram, Messenger and X connect alongside WhatsApp Business through MCM integrations.
Talk to our partner team and go live with rich chat under your own brand.