✨ AI receptionist is now multilingualarrow_forward

The AI cloud contact center platform you can activate in minutes.

Cloud phone and AI contact center on one login. Calls, chat, SMS, video, and an AI receptionist.

17,500+ teams
99.99% uptime
star 4.8/5 on G2
LIVE
Sarah J.02:41
LIVE
Alex R.02:41
S
Sarah J.10:42 AM

Can we route the Madrid team to the Spanish queue?

10:43 AMAlex R.

On it — pushing the rule live now.

A
S
Sarah J.10:43 AM

Perfect. First call just came in.

10:44 AMAlex R.

AI is handling the overflow — we're clear.

A
🎙️

AI is recording

Real-time summary enabled

🌐

Auto-translate

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Trusted by global carriers & partners

Telkomsel
PLDT
Telekom Malaysia
Indosat
Dialog Axiata
Tigo Tanzania
Hot Mobile
China Mobile
China Unicom
Monaco Telecom
Infobip
HKBN
Apelby Telecom

From 5-person startups to 500-seat contact centers.

The platform

Cloud phone and AI contact center. One login.

Two products, one bill, one roadmap. Use one or both.

One workspace

Your calls and conversations, side by side.

Answer a live call while your team keeps the thread moving — everything sits in one view.

Active call
DP
David Park
04:32
SM
Sarah Mitchell
Active now
Hi, I'd like to schedule a consultation
Of course! I have availability tomorrow.
That works perfectly for me
Great! I'll send a calendar invite.
Type a message…send
call

雲端手機

HD calling to 190+ countries. Virtual numbers in 100+. Shared SMS inboxes, video meetings, and mobile + desktop apps.

HD voiceSMSVideo190+ countries
auto_awesome

AI Contact Center

Skill-based routing, predictive dialer, live coaching, and an omnichannel inbox on one thread per customer.

RoutingDialerCoaching全通路
Core five

Five tools your agents open every morning.

The day-to-day.

Smart Call Routing

First-ring rules and skill-based queues — for high-velocity teams.

Inbound call
Rule · Billing
Intent detection
boltActive · routes to Billing
Drag & drop builderdrag_indicator
No IT ticket required
3/4
Live
19 threads
call
David Park
Voice · 04:32
chat
Sarah Mitchell
WhatsApp · typing…
mail
Alex Rodriguez
Email · 2m ago
sms
John Davis
SMS · reply needed

Unified Inbox

Voice, SMS, WhatsApp, email, and web chat on one thread.

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Call Intelligence

AI Call Transcription
Transcript records
Customer
what are the products of country mobile can you continue now
Agent
it sounds like you want to know that way I can provide you with the right information
Customer
謝謝你的確認已編輯
對話見解
情緒
積極的
82%
通話摘要
客戶詢問他們計劃中的產品;代理商確認詳細資訊並退款 — 預計 2-3 天。
重點議題
計費退款計劃確認
記錄
0:00
4:24
monitoring

即時分析

CSAT、FCR、AHT、SLA — 每秒更新。

SLA指數
98.4%
hub

客戶關係管理集成

4 個連接器同步
集線點92%
銷售人員78%
佐霍64%
管道驅動51%
能力庫

各有能力。
一個平台。

沒有附加發票。滾動瀏覽 — 按等級/定價查看可用性。

01 / 16
按計劃查看每項功能arrow_forward
01call
call

雲端電話系統

透過意向路由無限入站+出站。

了解更多arrow_forward
02device_hub

雲PBX

視覺化畫布上的目錄、撥號計畫、尋線群組。

了解更多arrow_forward
03dialpad

分機呼叫

3 位分機、對講、尋呼、呼叫駐留。

了解更多arrow_forward
04voicemail

語音信箱+AI轉錄

可在電子郵件+應用程式中搜尋成績單。

了解更多arrow_forward
05mic

通話+錄影畫面

關鍵字搜尋、PII 編輯、自訂保留。

了解更多arrow_forward
06account_tree
1

IVR+自動總機

拖放菜單、假期路線、多語言。

了解更多arrow_forward
07sms
你好呀

商務簡訊和彩信

與媒體雙向。

了解更多arrow_forward
08videocam
videocam

高畫質視訊會議

200個座位的房間,AI筆記,現場翻譯。

了解更多arrow_forward
09 · 精選auto_awesome
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人工智慧接待員

接聽、確認、記錄並總結每通電話。

了解更多arrow_forward
10support_agent

聯絡中心+WFM

ACD、技能隊列、撥號器、調度。

了解更多arrow_forward
11chat

全通路聊天機器人

Web、WhatsApp、IG、FB、X、簡訊、電子郵件 — 一個執行緒。

了解更多arrow_forward
12graphic_eq

AI情感+語音

每一次互動都會評分並可搜尋。

了解更多arrow_forward
13psychology
person
問:“接下來怎麼辦?”

AI代理協助

耳語輔導、線上回應推動。

了解更多arrow_forward
14devices

行動+桌面應用

iOS、Android、macOS、Windows。

了解更多arrow_forward
15hub

原生集成

CRM、幫助台、票務。

了解更多arrow_forward
16phone_in_talk
+1+44+91+65+61+1
+1+44+91+65+61+1
+1+44+91+65+61+1

攜號轉網

本地、免費、國際。自由的。

了解更多arrow_forward
人工智慧聚光燈

見面 我們的人工智慧 — 當您的團隊無法接聽電話時,人工智慧接待員會接聽電話。

我們的AI是My Country Mobile的AI接待員。她同時接聽每個電話、確定領導資格、預訂會議並編寫 CRM 任務,而您的團隊則繼續工作。

schedule情境·週二上午 9 點

每一條線都忙碌著。一位顧客打電話來。我們的人工智慧在第一聲鈴聲響起時接聽,提出正確的問題,檢查日曆和時間表。您的代理髮現任務已在他們的隊列中。

  • check在第一次響鈴時以呼叫者的語言應答
  • check預訂會議、確定潛在客戶資格、在完整背景下進行熱轉移
  • check通話結束時撰寫文字記錄、摘要和 CRM 任務
🌐

34種語言

自動偵測

它是如何運作的

從註冊到第一次致電只需三步驟。

中位數設定時間:不到 4 分鐘。將滑鼠懸停在每個步驟上即可查看裡面的內容。

1

報名

五分鐘報名。每個計劃都已解鎖。

報名

建立您的帳戶並立即存取所有功能。審判時沒有等級限制。

5 分鐘內帳戶準備就緒
所有功能已解鎖
建立帳戶
2

邀請您的團隊並選擇一個號碼

批量邀請。數字立即生效。

邀請您的團隊並選擇一個號碼

大量新增團隊成員,在 100 多個國家/地區提供本地或免費電話號碼,並透過拖放功能建立您的 IVR — 無需 IT 票據。

大量團隊邀請
100 多個國家的號碼
拖放 IVR
同秒配置
邀請及挑選
3

接聽您的第一通電話

桌面、行動、網路。 AI 覆蓋溢出。

接聽您的第一通電話

在任何裝置上登錄,開始接聽電話,並讓我們的人工智慧回答您的團隊無法回答的任何問題。分析從第一圈開始流動。

iOS · 安卓 · macOS · Windows
AI溢出
即時分析
幾分鐘內第一次通話
上線
⚡ 集成

Integrate with the tools you already use

300+ native integrations — CRM, helpdesk, messaging, ticketing. No Zapier in the middle.

HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
HubSpot
Salesforce
Zoho
Pipedrive
Zendesk
Freshdesk
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
WhatsApp Business
Instagram
Messenger
X (Twitter)
Testimonials

What clients say after 90 days.

Real teams, real numbers — from sales floors, CX desks, and support queues.

We tried three cloud phone tools before this one. The reason we stayed is boring — it just kept working across four time zones. Our sales team stopped thinking about the phone.

Arjun Mehta

Head of Growth · Chennai

The mid-shift dashboard is where I actually spend my day. Queue depth, agent load, and sentiment on one screen — I can coach someone before it turns into a bad review.

Rachel Monroe

CX Manager · Denver

AI covers overflow calls in Hindi and English, so we stopped losing weekend leads. It's not perfect — it hands off to us on anything ambiguous — but for hours and bookings, it beats voicemail every time.

Priya Nair

Support Lead · Bengaluru

HubSpot sync is quiet infrastructure. Every call, note, and recording just shows up on the contact — nobody has to remember to log it. That's why our forecast is finally accurate.

Daniel Carter

Head of Sales · Chicago

I set the whole thing up on my phone during a delayed flight. Six people, three countries, one number that rings all of us. My old provider needed a two-week onboarding for the same thing.

Neha Iyer

Founder · Mumbai

Porting 40 numbers across three countries was the part I dreaded most in the migration. It was done in a week, free, and I only had to sign one form. That set the tone for the rest of the rollout.

Sophie Laurent

COO · Paris

+24%

First Contact Resolution

11 hrs

Per week returned to sales

−38%

Average Handle Time

FAQ

The questions teams ask on the first call.

What is My Country Mobile's cloud contact center platform?expand_more

Cloud phone and AI contact center in one product. Calls, chat, SMS, video, analytics, and an AI receptionist — in one place.

Do you offer a free trial?expand_more

Yes — 14 days, full platform, no feature limits.

How fast can we go live?expand_more

Same session. If you're porting existing numbers, that runs in the background for 5–10 business days — we provision temporary MCM numbers so your team is live today.

Does the AI cost extra?expand_more

No. Included on every plan.

Is it secure enough for regulated industries?expand_more

Yes. Full compliance stack — see /security for the certificate list.

Try the platform. Be on a call by lunch.

Same product, same support, same security — no matter which plan you pick.