VoIP Call Forwarding
Stay connected effortlessly! — use My Country Mobile (MCM) VoIP call forwarding for your business.
What’s VoIP Call Forwarding?
Benefits in Call Forwarding
Boosted Efficiency
With call forwarding, you won’t stress about unanswered calls, so every customer call is answered fast. Calls are routed, and your team remains accessible via shared business numbers.
Enhanced Customer Service
Add a stronger service layer with simultaneous ring and call routing to reach the best-suited team member quickly, ensuring fast response times and seamless customer service 24/7.
Anytime Mobile Access
Access your business phone numbers on any device, anywhere, with internet access (even on the International Space Station), so you stay reachable for calls and messages wherever you are.
Flexibility & Scalability
Choose a VoIP business phone system with smart call forwarding that lets you quickly add numbers and team members without costly hardware or external tech expert assistance and set-up free.
Enhance Call Experience
Easily route calls to the right phone number or set up an auto attendant (IVR) so callers can quickly reach the correct team member or department, improving response times and customer satisfaction.
Work-Life Balance
By defining your team’s available hours, you improve work-life balance and set when your staff is offline. If team members take leave, grant shared number access to cover tasks too easily.
Why Use MCM Call Forwarding Now and Here?
Set Up in Minutes
You will launch fast with business calls routed to any device via our web, desktop, and mobile tools. When there is no internet access, MCM call-forwarding option is simple to install for global seamless business calling you decide.
Catching Key Conversations
Quickly catch-up when you need to respond or assist a peer. All call logs, messages & voice-mails notes are stored in one eay-to-view history with each contact.
Engage Your Audience
Build strong customer connections with MCM. Seamlessly manage every calls & messages in one view boosting efficientcy & reliability in your communications.
Set Up Call Forwarding with MCM
Need to forward calls to a number? It only takes four steps to set up VoIP call forwarding:
Start with a free trial and launch the MCM web, desktop, or mobile app.
- From the settings menu, click on “Phone numbers,” and select the phone number you want to call forwarding.
- Click “Setup” next to “Forward all incoming calls.”
- Input the forwarding number and click “Forward” to activate.
Going Beyond Basic Call Forwarding
Auto Attendant
Don’t stop taking calls or routing inquiries. Help callers use menu choices or smart IVR prompts to reach the right team for fast support solutions.
Simultaneous Ring
Keep your team alerted to key calls. Shared business lines let multiple members handle separate calls simultaneously without missing any opportunity.
Shift-Based Routing
Auto-route business calls to the right team members using customized work schedules in MCM, ensuring seamless distribution and optimal response times.
Ops. Manager, TKOS.co.za
Transparent Pricing
See upfront pricing for your business phone service and support investment on our pricing page.
Frequently Asked Questions
Does Caller ID for incoming calls work when I set-up call forwarding?
Caller ID is visible when calls are received through the MCM mobile app.
Can I forward VoIp call to a cell phone?
Yes, you can easily take calls from your computer, smartphone, or tablet. MCM also allows you to forward VoIP calls to landlines and cell phones within the US or Canada.
Can I customize the call forwarding feature?
Yes, you can use MCM’s shared numbers, work schedules, and advanced IVR to forward calls across your team. With Advanced IVR, you can forward calls to numbers within your organization, an outside number (US or Canada), or a specific team member.
Can I forward calls to a non MCM number?
Yes, you can use MCM’s shared numbers, work schedules, and advanced IVR to forward calls across your team. With Advanced IVR, you can forward calls to numbers within your organization, an outside number (US or Canada), or a specific team member.
