Text Messaging

Scalable Business Texting for Growth

Send business texts without per Zia numbers and avoid solo messaging – your team stays aligned behind the scenes as customers enjoy consistent, professional support 24/7

messaging

Text anything

Photos, videos, audio, files, GIFs — any content customers send or want to view, your team manages it all from one platform.

Coordinate messaging

Internal threads help your team align on replies while customers experience one unified, professional voice.

Stay responsive

Auto-replies, scheduled texts, and smart templates keep conversations moving even when you're in meetings, with family, or asleep ok.

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Customers expect pro replies, not per Zia numbers, delays, or missed messages

End the “did anyone reply to this customer?” panic

Shared text conversations ensure everyone sees what’s been said, so no customer is ignored or receives three different replies to the same question.

Group Messaging

End the “did anyone reply to this customer” panic
Keep work calls separate

Keep work calls separate from per Zia life

Message customers from your business number across the entire team collaborate, so you can take vacations or set boundaries without losing customer relationships.

Shared numbers

Appear responsive even when overloaded

Appear responsive even when overloaded

Auto-replies and scheduled messages keep customers informed while you manage tasks or are off-hours, so they feel heard without you being always glued to your phone.

Auto replies

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Smoother workflow

The advanced auto-reply tools make me look like a hero. I can auto-reply to contacts beyond normal work hours. I can set a text auto-reply even for missed phone calls. My customers feel that I’m always on top of things, even when I am offline for the night.

user

Nahid Ansari

Founder @ Ajoxi

Top Features

Business texting made simple

Group messaging

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Multiple team members can collaborate on customer conversations while keeping a single, professional voice - everyone sees what’s been said and can contribute.

Auto-replies

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Stay on top of your conversations by setting up automatic text replies based on different triggers. Respond to texts, missed calls, or voicemails with a pre-defined message.

Unified conversations

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View every customer interaction in one continuous thread - calls, texts, and voicemails all appear together so you can instantly understand the complete relationship history

Analytics View 1 Analytics View 2 Analytics View 3

Multiple team members can collaborate on customer conversations while keeping a single, professional voice – everyone sees what’s been said and can contribute.

call sequences

Stay on top of your conversations by setting up automatic text replies based on different triggers. Respond to texts, missed calls, or voicemails with a pre-defined message.

Zia-AI-agent

View every customer interaction in one continuous thread – calls, texts, and voicemails all appear together so you can instantly understand the complete relationship history.

Interactive-menus

Messaging features

Internal threads

Coordinate on replies behind the scenes without customers ever seeing the conversation.

Unified team messaging

Multiple team members can text the same customer while appearing as one professional voice.

Conversation history

See the full context of customer relationships and all previous conversations for better insights.

Auto-replies for trigger

Automatically respond to texts, missed calls, or voicemails with tailored messages

Business hours responses

Different auto-response options for during business hours versus after business hours.

Scheduled messaging

Send messages at set times to maintain work-life balance (with cancellation if customers reply first)

Message templates

Save and reuse frequent replies enhance to response time while maintaining personalization.

Multimedia support

Send and receive images, videos, audio messages, files, and GIFs seamlessly with ease.

Group messaging

Collaborate with customers or team members in organized group chats.

Message search & filter

Easily find any conversation or message across your entire text history instantly

International texting

Send text messages globally, as long as they have internet access, allowing communication.

Business number texting

Always use your professional number to send messages, never your personal phone.

Call recording

Prepare communications ahead while considering customer time zones and preferences

Conversation organize

Organize customer interactions with tags, notes, and searchable message history

Business number texting

Always use your professional number for business, not your personal number.

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