Ensure 24/7 call answering with the top AI receptionist
Capture every lead and work more efficiently with your team using the best phone system for growing businesses.
Discover how Zia's AI receptionist enhances customer experience like never before
Taking a message
Zia can significantly improve business processes by automating repetitive tasks, enhancing data analysis.
Answering Common Question
Zia differs from traditional software because it can adapt and learn from data. Traditional software follows pre-programmed rules.
Capturing Leads
Systems can analyze data, recognize patterns, and make decisions or predictions based on experience, improving over time.
Your AI Receptionist, Available 24/7
Zia acts as your round-the-clock AI front desk, ready to handle all your customer interactions. Easily set it up without any technical expertise.
Never Miss a Call
Eliminate missed opportunities and frustrated customers. Zia ensures no call goes unanswered, whether it’s 3 p.m. or 3 a.m., keeping you covered at all hours.
Provide Real-Time Assistance
Empower zia to transfer calls directly to your team when needed. Stay on top of conversations by reviewing past calls and interactions with customers, all available in your inbox.
Free Up Your Team’s Time
Zia can manage several calls at once, letting your team focus on what matters most. It reduces the need for additional support agents, streamlining operations.
Seamless Integration
Zia with your entire tech ecosystem. It integrates effortlessly with platforms like HubSpot, Salesforce, Jobber, and more, while also enabling customer and other integration.
Tailor your AI virtual receptionist to suit your needs everywhere
Seamlessly integrate Zia
Add Zia to your current call flows using our intuitive builder. Zia calls during business hours, ensuring that no calls go unanswered. After hours, Zia seamlessly transitions to voicemail.
Make Zia an expert
Share essential details like your website URL, upload PDFs, or create custom documents. Zia quickly learns about your business Share key information about your business with Zia. business instantly.
Create custom conversation workflows for Zia to optimize interactions.
For example, if a new customer requests a service quote, you can set up Zia to gather essential details like the customer’s name, address, service type, and any information that helps your team provide an accurate pricing estimate.
Instantly review Zia's AI-powered phone calls for better insights.
Streamline your call transfers with Zia automation.
Add Zia to your current call flows using our intuitive builder. Zia calls during business hours, ensuring that no calls go unanswered. After hours, Zia seamlessly transitions to voicemail.
Boost efficiency with AI
Call summaries
Automatic call transcripts
Suggested contacts
Automatic call transcripts
Set up Zia’s AI receptionist in five simple steps
- Start your MCM free trial
Begin with a seven-day free trial and enjoy complimentary access to Zia during the trial period. - Integrate Zia into your call flows
Begin with a seven-day free trial and enjoy complimentary access to Zia during the trial period. - Upload your company details
Begin with a seven-day free trial and enjoy complimentary access to Zia during the trial period. - Set up custom tasks for Zia
Begin with a seven-day free trial and enjoy complimentary access to Zia during the trial period. - Test and launch your AI receptionist
Conduct demo calls with Zia before going live with real customer calls.
See how Zia AI receptionist can enhance your business performance
Electrician
- Schedule more jobs with 24/7 availability
- Log job updates even after business hours
- Connect with a live team member for emergencies
HVAC
- Log job updates after hours
- Allow customers to request maintenance appointments 24/7
- Direct urgent repair requests to on-call technicians
Legal
- Speed up new client intake for your law firm
- Capture detailed messages when your team is unavailable
- Redirect clients to an available attorney during emergencies
Property Management
- Streamline new tenant intake process
- Capture tenant availability for property viewings
- Route calls to the appropriate department based on the request
Real Estate
- Speed up the qualification of new client leads
- Gather client availability for property showings
- Direct high-priority inquiries to listing agents or mortgage experts
Salon
- Schedule more appointments with 24/7 availability
- Provide instant answers about your business hours and services
- Automatically log appointment changes
Explore by industry
Ecommerce
Salon
Insurance
Construction
Franchise
Property
Real Estate
Legal
Landscaping
Accountant
Contractor
HVAC
Electrician
Chiropractic
Pest Control
Roofing
Automative
Automation
Beyond a simple virtual receptionist platfrom
Get a Phone Number for Every Team Member
Build instant trust by selecting phone numbers with familiar area codes tied to your target cities or states. Your AI receptionist answers calls like a local presence, making your business feel established and approachable from the first ring.
For companies serving multiple regions, toll-free numbers allow your AI receptionist to provide centralized, professional customer support—no matter where callers are located. Want to stand out even more? Choose a vanity number that’s easy to remember and perfect for marketing campaigns.
Every MCM plan includes one phone number per user, ready for your AI receptionist to manage calls for customer support, sales, or general inquiries. Need more numbers as your business grows? Add additional numbers anytime for just $5 per number per month.
Whether you’re routing calls to AI receptionists, human agents, or both, MCM gives you the flexibility to scale effortlessly—without complexity.
Every MCM plan comes with a dedicated phone number per user. Assign numbers to AI receptionists, customer support, or sales teams with ease. Scale effortlessly by adding extra numbers for just $5 per number
Enhance Team Collaboration with MCM’s
Assign follow-up tasks with ease and resolve issues faster using internal conversation threads—keeping everyone aligned in real time. Inbox viewers let you see who’s actively handling each conversation, reducing unnecessary handoffs and internal messages.
Collaborate effortlessly on live calls with advanced call-handling tools. Use warm transfers to pass calls along with full context, and bring the right stakeholders into conversations instantly for faster, more effective resolutions.
Simplified Call Handling with AI Receptionists
When your team is busy or unavailable, seamlessly route calls to Zia, our AI answering service. Zia can capture detailed messages and respond to common questions on your behalf. You can also redirect calls to an emergency backup number or play a pre-recorded message to ensure nothing is missed.
Enhance Your Messaging with Advanced Features
Increase message volume with automated text workflows. Automatically send appointment confirmations, reminders, and review requests using our Zapier and Make integrations. Share more with MMS messaging by sending photos or videos to customers.
Streamline Administrative Workflows with Automation
With MCM, there’s no need for manual note-taking. Automatically record calls and generate AI-powered summaries and transcripts. Use AI to analyze customer feedback, identify trends, and categorize calls with AI-powered tags.
Stay Connected Anywhere with MCM Calling & Messaging
No surprise charges
Get an up front breakdown of your business phone solution costs on our pricing page.
Frequently Asked Questions
What is an AI receptionist?
Can an AI receptionist handle multiple calls at once?
Auto-attendants offer several key benefits for businesses:
Yes, AI receptionists can manage unlimited simultaneous calls, ensuring no inbound call is missed—even during peak hours.Robo callers find it difficult to navigate phone menus, which helps your team focus on genuine customer calls.
What happens if my team is unavailable?
When your team is busy, the AI receptionist can take messages, answer FAQs, or route calls to voicemail, backup numbers, or emergency contacts. callers to access additional menu options through voice or keypad prompts.
Can the AI receptionist transfer calls to my team?
Does an AI receptionist work after business hours?
In MCM, each phone menu level supports up to 10 options, corresponding to the numbers zero through nine on the phone keypad.
Can the AI receptionist handle customer inquiries?
In MCM, you can add up to two nested sub-menus in the auto-attendant feature for more customized call routing.
Is an AI receptionist suitable for small businesses?
Auto-attendants guide callers to the right department or team, while call queues manage callers who are waiting to speak with someone. Call queues are commonly used in call centers to handle high call volumes efficiently.
What Are Some Auto-Attendant Script Examples?
Yes, AI receptionists are cost-effective, scalable, and ideal for small teams looking to appear professional and responsive.