CRM
A lite CRM for your voice system
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View every call, text, and contact detail so you ever have complete context to provide excellent service.
Connect your systems
Manage contacts via your CRM or import them to keep customer records fully up to date across tools.
Work together fast
Quickly share contacts with your team. No silos, no duplicated data, streamlined workflows.
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When records aren’t linked, teams stay on top of follow-ups and streamline conversations
Stop searching previous notes andemails to get full context
View every detail linked to a contact alongside each conversation, so you always know the context before reaching out.
Call notes and detailed transcripts
Take your CRM everywhere you go, always stay connected.
Sync contacts from HubSpot or Salesforce (or upload a spreadsheet) to keep records updated — and push conversation data like call summaries and transcripts back to your CRM.
Call routing builder
No more “pause, the status with this client?”
Whether you’re joining mid-thread or tagging a teammate for support, shared contacts reduce backtracking and boost action. This ensures everyone stays informed and aligned in real time.
Shared contact
MCM is outstanding. Whether we’re connecting with employees, our customers, or our clients, it provides clear visibility into all the lines we use. It’s an excellent platform, highly convenient, simple to use, and affordable. We absolutely love it
Joy root
Co-founder
2
Smoother workflow
Efficient routing
for every call
Shared contact
Attach custom details and notes to contacts in your address book, allowing your team to manage and nurture customer relationships effectively.
CRM integrations
Boost your workflow and get actionable business insights by connecting with a network of third-party tools.
Call summaries
Call summaries help you review past context fast and plan the next follow-up clearly.
All calling functions
Conversation history
Contact notes
Custom contact
AI-suggested contacts
OpenPhone automatically identifies and suggests new contacts from recent chats and calls.
Shared contact access
Contact tags
Smart contact search
Merge contacts
CRM contact sync
Data push to CRM
CSV import
API access
Ready to get started? Explore features, learn more, or select from numbers.
Choose a new
number or transfer
Watch a Demo
to start using MCM
Find tutorials and
expert advice
Ready to get started? Explore features, learn more, or select from numbers.
Choose a new number or transfer
Watch a Demo to start using MCM
Find tutorials and expert advice
