866 Area Code

Table of Content


Curious about the 866 area code and how it can benefit your business or personal needs? This comprehensive guide covers everything you need to know, from its functionality and types of users to its benefits and features.

Explore how an 866 number can enhance your brand image, improve customer service, and expand your reach. General consumers understand the advantages of having a toll-free number and the benefits of vanity numbers.

Key Takeaways

  • The 866 area code is a toll-free number used by businesses and consumers for customer service and marketing, not tied to a specific location.
  • Be cautious of scam calls originating from 866 numbers.
  • Having an 866 number can benefit businesses by enhancing brand image, improving customer service accessibility, and expanding reach. For consumers, it offers the convenience of toll-free communication.

What Is an 866 Area Code?

An 866 area code is a toll-free number that allows callers to reach businesses or individuals without incurring charges. Part of the North American Numbering Plan (NANP), it is commonly used for customer service and marketing purposes. The 866 area code is not tied to a specific geographic location and operates within North America, including the United States, Canada, and Bermuda.


  • Professional Image for Businesses: Enhances credibility and trust.
  • Customer Convenience: Callers can reach you without charges.
  • Marketing Advantages: Higher response rates in campaigns due to easy recall.

How Does the 866 Area Code Work?

How Does the 866 Area Code Work?

The 866 area code functions through telecommunications providers who use technologies like InWATS (Inward Wide Area Telephone Service) and VoIP (Voice over Internet Protocol). The key point is that the recipient of the call, not the caller, pays for the call.

Working Process:

  1. Caller Dials: A customer dials an 866 number.
  2. Telecom Provider Routes: The provider routes the call using InWATS.
  3. Call Forwarded: The call is forwarded to the designated phone line.
  4. Recipient Receives: The call is handled by the recipient.
  5. Call Charges: The recipient bears the call charges.

Who Uses 866 Area Code Numbers?

Businesses across various industries and individuals needing accessible communication commonly use the 866 area code.

Common Users:

  • Businesses: For customer service and order inquiries.
  • Technical Support: For troubleshooting and assistance.
  • Travel Agencies: For bookings and reservations.
  • Healthcare Providers: For patient scheduling and advice hotlines.
  • Educational Institutions: For admissions and course information.

How an 866 Area Code Number Can Help Your Business

How an 866 Area Code Number Can Help Your Business

An 866 number can significantly benefit your business by enhancing your brand image, improving customer service accessibility, and expanding your reach.

Business Benefits:

Benefit Description
Increased Call Volume Encourages more customer inquiries and potential sales.
Improved Sales More calls often lead to more sales opportunities.
Customer Retention Free calls foster trust and loyalty.
Brand Image Enhances reputation and credibility.
Cost-Effective Marketing Affordable way to reach a wider audience.
Analytics and Insights Provide data on customer behaviour and marketing effectiveness.
Nationwide Reach Not tied to a specific location, attracting customers nationwide.
Vanity Numbers Easy-to-remember numbers that enhance brand recognition.
Call Management Includes call forwarding, voicemail, and auto-attendants for efficient management.

Vanity Numbers with the 866 Area Code

Vanity numbers are customized numbers that spell out a word or phrase, making them memorable and aligning with the brand identity.

Vanity Numbers with the 866 Area Code


  • Memorability: Easy to remember.
  • Brand Recall: Reinforces brand identity.
  • Professional Image: Conveys professionalism.
  • Increased Engagement: Encourages customer interaction.

Comparing Vanity Numbers with Traditional Phone Numbers

Feature Vanity Numbers Traditional Phone Numbers
Memorability High Low
Brand Recognition High Low
Customer Engagement High Low
Flexibility High Low
Cost Higher Lower
Availability Lower Higher

Features Available with the 866 Area Code Number

Features Available with the 866 Area Code Number

The 866 area code comes with various features tailored to both business and personal needs.

Key Features:

  • Call Forwarding and Routing: Direct calls to specific departments or individuals.
  • Voicemail and Call Recording: Capture missed calls and conversations for later review.
  • Call Analytics and Reporting: Gain insights into call performance and customer interactions.

Difference Between an 866 Number and Other Toll-Free Numbers

Understanding the differences between an 866 number and other toll-free options like 800, 888, 877, 855, 844, and 833 is crucial.


Number Type Availability Memorability Perceived Credibility Additional Notes
800 Widely used High High First choice, high demand
888 Widely available High High Popular alternative to 800
877 Widely available Moderate High Recognizable alternative
866 Widely available Moderate High Good alternative when 800/888
855 Widely available Moderate High Newer option
844 Widely available Low Moderate Increasing in popularity
833 Widely available Low Moderate Similar to 844

Advantages and Disadvantages of Having an 866 Area Code Number

Acquiring an 866 area code offers numerous benefits but also comes with some drawbacks.


  • Professional Image: Enhances credibility.
  • Customer Reach: Free calls attract more customers.
  • Brand Recognition: Boosts visibility and trust.


  • Cost: Potentially higher fees.
  • Dependency: Reliance on service providers.
  • Limited Features: Compared to advanced VoIP solutions.

Is an 866 Area Code a Scam or Fraud?

While the 866 area code itself is legitimate, scam calls can originate from these numbers. It’s essential to be vigilant.

Identifying Fraudulent Calls:

  • Red Flags: Unsolicited requests for personal information, urgent payment demands, offers too good to be true.
  • Verification: Independently confirm the caller’s identity using official contact information.

How to Prevent an 866 Area Code Scam?

Preventing scams requires proactive measures such as educating employees and customers and implementing fraud detection systems.

Area Code 866 Scams


  1. Educate Employees and Customers: Recognize and report suspicious activities.
  2. Implement Fraud Detection Systems: Identify and prevent scams.
  3. Collaborate with Law Enforcement: Aid in investigating and prosecuting scams.

Beware of  866 Area Code Numbers Often Linked to Spam Calls

While 866 numbers are commonly used by businesses, that doesn’t mean they can’t be sources of spam calls. If you think an 866 number is spam, you can look it up online by searching for the number or using a reverse phone lookup service to see if others have reported it as a spam caller.

Numbers frequently reported as spam

Phone Number
18662017689 18662116478 18662222197
18662043941 18662161905 18662234139
18662046140 18662174768 18662266045
18662094527 18662183887 18662337715
18662113997 18662215006 18662349790

Blocking Unwanted 866 Calls

Blocking unwanted 866 calls can be accomplished through several methods.


  • Built-in Phone Features: Block specific numbers, silence unknown callers, call screening.
  • Third-Party Call Blocking Apps: Truecaller, Hiya, RoboKiller, Nomorobo.
  • National Do Not Call Registry: Register your number to reduce telemarketing calls.

List of Providers for 866 Area Code Numbers

List of Providers for 866 Area Code Numbers

Explore providers offering 866 area code numbers, comparing features, pricing, and service quality.

Top Providers:

Provider Features Pricing Customer
My Country Mobile Flexible plans, excellent support Pay-as-you-go, monthly plans available 4.8/5
Callmama Wide range of features, including call recording Bundled packages with various features 4.6/5
CallHippo Seamless integrations, high reliability Customizable plans based on usage 4.5/5
Open Phone Excellent integration options Competitive pricing, volume discounts 4.7/5
Mighty Call 24/7 customer support Transparent pricing, no hidden fees 4.7/5

Plans and Features

Comparison of Basic Plans

Below is a comparison of the basic plans offered by various providers for 866 area code numbers, focusing on pricing and included features.

Provider Price per Month Call Rate (per minute) Key Features
My Country Mobile $4.99 $0.00 Call forwarding, voicemail, call analytics
Callmama $15.00 $0.00 Call recording, IVR, call blocking, call forwarding, voicemail
CallHippo $20.00 $0.00 Integrations, call routing, virtual numbers, call waiting, call recording
Open Phone $25.00 $0.00 CRM integration, call tracking, IVR, voicemail, call forwarding
Mighty Call $30.00 $0.00 24/7 support, detailed analytics, custom greetings, call forwarding, voicemail

How to Get an 866 Area Code Number?

Acquiring an 866 area code number involves choosing a reputable provider, selecting a number, and configuring it to suit your needs.


  1. Choose a Provider: Research and select a reputable provider.
  2. Select a Number: Decide between a standard or vanity number.
  3. Set Up Your Account: Provide necessary details and select a plan.
  4. Configure Your Number: Customize call routing, voicemail, and other features.
  5. Integrate with Systems: Streamline interactions with existing systems.

Case Study: How an 866 Number Transformed yevoip.com