Cloud Contact Center Software
My Country Mobile Master cloud contact center is your active, easy-to-use, and flexible virtual system. Control your company information on an automatic internet cloud center. Check out the modern risk-free communication for a month with the best software of the call center.
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Virtual Contact Center Setup
Set-up a cloud contact station does need to involve. My Country Mobile is the leading dynamic, reasonable, and operate Cloud-based contact station resolution toward marketing. Eventually, you did not require to spend added costing for incredible call quality plus performance characteristics such as Flexible Call Queueing, Live Call Monitoring, ACD, and Advanced IVR. Encounter the most reliable cloud contact station resolution for the market also analyze risk-free service with My Country Mobile.
Experience the Excellent Software with Cloud-Based Call-Center
Start up with My Country Country Mobile Cloud Contact Center and enjoy the included benefits
Virtual Overview of Call Center
My Country Mobile contact station software program enables: Control virtual contact station from everywhere through an automatic web-based call-center system. Start outgoing calls by design caller ID via each country with protected WebRTC telephone. Select regular pool laws plus configure queue for a call. Get an email of voice-mail communication. Configured custom cards plus extensive IVR members as your call progress needs.
Maintaining Contact Center
Using Call Center System Online, you can add new clients, routing Setup, and keep call lines. With My Country Mobile Call Center Monitoring gets agent reports, call logs, and other stories. Use call nature to trace the condition of your client communications. Utilize on-call analyzing features similar to call noise plus call checking. Get command about conversations plus better partners administration firm.
Virtual Overview of Call Center
Many Companies trusted My Country Mobile around the world. No matter wherever you go, the World VoIP foundation guarantees marvelous call quality. Merge Business Phone Number with Cloud Contact solution. Experience the most reliable call prices by virtual phone numbers over 170 nation around the world. Experience the My Country Mobile service without any setup fees and unlimited agreements.
Cloud Contact Center Pricing
Enjoy the best price of Cloud Contact Center with My Country Country Mobile
Enterprise
Solution
Inbound & Outbound Calling
Automatic Call Distributor (ACD)
Interactive Voice Response (IVR)
Call Controls
Superior Call Quality
24/7 Phone Support
Interactive Voice Response (IVR)
Unlimited Concurrent Calls
Quality Management
Unlimited Call Recording
Unlimited Calling - US/Canada
Advanced Analytics
Customized Reporting
Advanced Call Monitoring
CRM Data Dips
CRM Integrations
Helpdesk Integrations
Queue Callback
VOICE FEATURES
International Numbers
Inbound & Outbound Calling
Unlimited Concurrent Calls
Superior Call Quality
INTELLIGENT ROUTING
Automatic Call Distributor (ACD)
Interactive Voice Response (IVR)
Call Queues
Ring Groups
Personalized Greetings
Forward to Phone
Time-Based Routing
CRM Data Dips
CALL CONTROLS
Standard Call Controls
Warm Transfer
Agent-to-Agent Calling
Voicemail Transcription
Call Blocking
Call Conferencing (3-Way)
REPORTING AND ANALYTICS
Historical Reporting
Live Reporting
IVR Reporting
QUALITY MANAGEMENT
Unlimited Call Recording
Call Monitoring
Call Barge
Call Whisper
Call Scoring
Call Dispositions and Notes
PCI Compliant Call Recording Controls
AGENT PRODUCTIVITY
Screen Pops
Click-to-Call
INTEGRATION FEATURES
Salesforce Integration
CRM Integrations
Helpdesk Integrations
Two-Way Data Synchronization
CUSTOMER SUPPORT
24/7 Phone Support
Email Support
Knowledge Base
Onboarding Coach
Features of Virtual Call Center
Sign up now with My Country Mobile and experience the features of Virtual Call Center
Call Recording
Control your call recordings with My Country Mobile Clients interface, which simple to deposit all data.
Call Disposition
Trace your call results plus manage client reports by review data, also call distribution ranking.
Call ACD
Create Ring rules and manual call routing to get your companies calls directly to the assigned same agent every time.
Call Monitoring
Customers and agent communications that help you to guarantee the quality and purpose of training agents.
Call Baring And Whispering
Give valuable information to your agents when calls are not informing the client either call barge or call whisper
Call Queuing
Configure the queues for calls plus control benefits such as greetings, callback, ring rules, many more with clients Interface.
Voice Quality
My Country Mobile Worldwide foundation guarantees you receive excellent call quality around the world.
Voice Coverage
Immediately initiate virtual numbers over 175+ nations around the world plus experience the various competing prices globally.
IVR
Treat your clients as per the requirement of their agency by using your intors, IVR and setup choices of clients system.
Softphone - WebRTC
Experience the excellent call quality by improving the current telephone with My Country Mobile WebRTC softphone.
Web-Based Interface
Customer interface creates it more easygoing now to control the contact center with any equipment plus anywhere around the world.
Reports - Analytics
Analyze the Contact station call outcomes, analytics around the world, and queues calls and many more records.
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