Cloud Contact Center Software
Whether you are looking for help managing inbound calls, outbound calls, automatic dialing, and capturing call center analytics, you need to invest in this top call center management software offered by My Country Mobile.
Benefits of call center software:
Virtual Contact Center Setup
At My Country Mobile, we make setting up of virtual call center easy for our clients, as we assist them to setup the system at no extra cost.
The solution comes with great features such as flexible Call Queueing, Live Call Monitoring, ACD, and Advanced IVR.
Come for the most reliable cloud contact station resolution in the market and try it for free to enjoy a lineup of amazing features.
REPORTING AND ANALYTICS
Try 800+ numbers for your business
Control your call recordings with My Country Mobile simple client interface.
Trace your call results and manage client reports by reviewing data, as well as call distribution ranking.
Create ring rules and manual call routing to help get calls directly to the assigned agent when needed.
Monitor call conversations between your customers and agents to help you guarantee calls quality.
Call Baring And Whispering
Hop into the call conversation without the customer knowing and whisper vital info to the agent to help pass the right details to the customer.
Configure the queues for calls control benefits such as greetings, callback, ring rules, many more with the clients interface.
My Country Mobile services bring the best of voice clarity and quality.
Immediately initiate virtual numbers over 175+ nations around the world and experience the various competing prices globally.
Treat your clients according to the standard requirements as it should such as intros, IVR and setup choices of clients system
Softphone - WebRTC
Experience the excellent call quality by improving the current telephone with My Country Mobile WebRTC softphone.
Using our web-based control interface, manage the contact center from anywhere around the world.
Reports - Analytics
Analyze the contact station call outcomes to help in making of data-driven and intelligent business decisions.