What Is Hosted VOIP PBX?
Information About Technology
Core Definition
A Hosted VoIP PBX (Voice over Internet Protocol Private Branch Exchange) is a cloud-based phone system where a service provider hosts and manages the system off-site. Businesses connect over the internet to make and receive calls using VoIP technology, eliminating the need for traditional phone lines and on-premise PBX hardware.
Benefit Definition
Hosted VoIP PBX systems offer numerous advantages. They’re cost-effective with no upfront hardware investment and minimal maintenance. Setup and management are simplified, offering flexibility for remote workers and easy scaling based on business needs. Additionally, businesses gain enhanced call features like routing, recording, and conferencing.
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Technical Definition
In a Hosted VoIP setup, your voice calls are converted into data packets and transmitted over IP networks. IP phones or softphone applications on computers and mobile devices connect to the provider’s PBX system. The provider’s data centers handle all the signaling, routing, and hardware for your phone network.