What Is Conference
Calling?
Information About Technology
Core Definition
Conference calling is a telecommunications service that allows three or more people in different locations to connect on the same phone call in real-time. Using a central system, participants dial into a shared ‘conference bridge’ to create a virtual meeting space for audio conversations.
Benefit Definition
Conference calling eliminates the need for travel, saving businesses time and money associated with in-person meetings. It facilitates collaboration among remote teams, clients, and partners, increasing productivity and enabling faster decision-making. Additionally, conference calling can be used for training, webinars, and customer service interactions.
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Technical Definition
Conference calls are made possible through the use of a conference bridge, a specialized piece of hardware or software that mixes the audio signals from multiple participants into a single stream. Participants dial a conference number and may need to enter an access code or PIN to join. Some conference calling systems offer advanced features like screen sharing, video conferencing, and call recording for enhanced collaboration.
