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VoIP Service Sign up for a 14-day free trial to discover how MCM combines a robust VoIP service with everything else you need for effective unified communication

There are many business VoIP services and VoIP phone systems out there. How can you choose the right one? If you text and do video meetings as well, then you might need a unified communications platform.

What is a VoIP phone service?

If you’re up to speed with the terminology, feel free to skip ahead. If you need VoIP 101, keep reading.

VoIP stands for Voice over Internet Protocol. It’s the technology that lets you make and receive phone calls over the Internet instead of a traditional phone network.

VoIP phone services are offered by dedicated VoIP providers or unified communications platforms. In the latter case, VoIP services are built-in as a part of a cloud-based unified communications (UCaaS) platform, which you can use to manage all your phone calls and other communications centrally on different devices.

As well as being significantly cheaper than landlines, VoIP lets you connect from anywhere via mobile devices or desktops with a high-speed Internet connection.

Voice over IP also gives you advanced features that aren’t always possible with a standard telephone service—such as call recording, caller ID, real-time transcriptions, easily customizable voicemail greetings, and more.

How does a VoIP phone system work?

VoIP is a broad term for telephony technologies that enable voice calls over the Internet instead of using regular phone lines.

Think of your voice as an analog signal. but VoIP converts this into a digital format (called a “packet”) that can transmitted over an IP network. An IP or Internet protocol address is what computers use to communicate with one another on the Internet.

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Once the call is connected, VoIP converts the packets back into analog signals so

they can receive by the phone of the person So you’ve called (if you want to get technical, the analog signals are encoded and decoded using software called a codec).

HD call quality


With a global voice network and unique split cloud architecture, MCM is designed to give businesses and organizations excellent call quality, all around the world.

Truly unified communications


With MCM, you can make phone calls sure, but you can also send an instant message

to your group thread, shoot an SMS to someone who doesn’t have the MCM app,

and yes, even do video conferencing and screen sharing—all from the desktop or mobile app.

Not only that, you get unlimited SMS messaging in the US and Canada,

and unlimited calling in your country, the US, and Canada even on the most basic plan.

Voicemail transcriptions


Want to change your voicemail greeting? Easy. but Upload a clip or record a greeting right in MCM, and change it in a few minutes. MCM also has the visual voicemail, also  which transcribes your voicemails so you can read them when you’re in meetings all day and can’t listen to the Audi contact with 240 area code see also What is Customer Satisfaction Score and How to Improve and if you want to know more about it   Four Reasons Why A Virtual Phone Number Is Useful