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Logging Calls to Slack

Logging Calls to Slack can consolidate your efficiency apparatuses to finish work – MyCountryMobile(MCM)+ Slack permits your group to advise regarding action in your Department or Call Center without leaving Slack.

These means will permit incorporation to your Office.

Explore to Administration Settings > My Company > Integrations

Close to, select Connect in the drop-down menu

Confirm the association between Slack and MCM

After you have empowered the combination Logging Calls to Slack for your Office, you can now choose the standard lines that Slack ought to associate with.

You can turn on programmed logs of action, for example, voice messages and got calls, by exploring your Department’s high-level settings.

Explore the Department or Call Center you are keen on.

Go to Integers > Slack > Option > Configure also. You can check every one of the exercises that you might want to log.

Pick the channel to which you wish to send notices

Voice Intelligence will permit you to log in when Logging Calls to Slack a Vi Call Summary is Available. Whenever empowered, the Vi Call Summary connection will likewise log.

logging-calls-to-slack

Whenever you are associated, you will get message pop-ups in Slack. These notices include:

Noting a call

Cal is finished when they are finished

If a call is a loss

At the point when a voice message has got

Retraction of a call if you  have any queries so contact 240 area code

A VM record is conceivable (Logging Calls to Slack)

Make an impression on the beneficiary of the instant message

A pennant warning won’t show when Logging Calls to Slack a call. Instead, the message pop-up is shown on the string and the application symbol with the red spot.

Should you Log Calls to Slack Slack Admin to empower the combination?

No. To empower across your Office, you’ll be MCM Admin.

Are generally calls to a Department or Call Center logged?

Calls to the internal organization division are not logging. However, calls to outer call communities or offices will log.

Logging Calls to Slack
Logging Calls to Slack

 

Is it conceivable to call Slack from? (Logging Calls to Slack)

Indeed! You can tap on any number in Logging Calls to Slack Slack to open your CM application and make the phone call.

Will my Slack portable application show warnings?

Indeed. see also g722.

Is this a paid extra?

This joining is incorporated naturally into your arrangement and won’t cost you extra.

How might I log calls to my private channels?

How might  also we push movement straightforwardly from client lines

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