The Key Features of 7Help by Business Network Solutions (BNS) is impressive. It provides a wealth of services that aimed at providing its clients with the best business training and support services. Hence it has gained the best place among a number of training and management tools. However, it would be tough to write about the features of 7Help because this training and support tool is the product of a great partnership between a number of professionals. There are certain things that you should be aware of to make your life easier and for your business.
Key features of help
Bins – This feature of help is a very affordable fee which can use to store information about the customers and the employees in-charge of them. As such, it helps in monitoring the productivity of employees, reducing the costs and improves the efficiency of a particular department.
Voice Conferencing – This feature is a beneficial one for managing the communication between the employees and the company; SMS, email all that you need to do is to activate the facility. There are different methods of voice conferencing; one of them is the video call.
Sales Agents – You can be sure that the modern facilities of 7Help are advanced, so if you find any deficiency, you can rest assured that there is no problem at all. It will provide you with the necessary assistance to deal with any issue pertaining to the company.
Marketing Agents – Marketing agents from BNS have their own team that they are always available to deal with any kind of service issue. They can handle any type of problem-related to the company and can be the most reliable source of any type of information or help.
Small business development – Small businesses can be handled and manage by BNS through its various procedures and techniques. So, if you are a small business owner, BNS will undoubtedly be the best option for you to deal with the same.
Benefits of 7Help
Virtual Telephone System – This facility is a very advanced facility that can be utilized by both customers. The entire customer care process has been facilitated and manages by the BNS. Which will help in maintaining a friendly tone and personal touch.
Social Media Sites – BNS also offers a set of social media platforms. Where the customers can interact with the company and seek the support and feedback for their products. This is an excellent way to keep the customer relationship up and running.
Customer Loyalty Program – This is a big challenge for the managers; however, this is a must. The managers and professionals have to ensure that all the clients. Who are in charge of a particular department are happy with the services they are dealing with.
Online task lists – The task lists in which you can keep all the requests. And instructions are another superb facility of help. So, the task lists are a handy feature of the training and support software, which can be used to keep track of the clients and the requirements of the company.
You can always go through the features of help and find out the most suitable one for your business needs. Make sure that you take the help of a certified expert. And get yourself guided and trained about the different features of the BNS software, which is a great idea as well.